---
title: "Provision of CRM Licences for Clean Air Zones"
ocid: "ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2022-12-19"
---

# Provision of CRM Licences for Clean Air Zones

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7

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## Summary

The Driver & Vehicle Licensing Agency has recently completed a public procurement process for the provision of CRM licences for Clean Air Zones. The tender was titled "Provision of CRM Licences for Clean Air Zones" and was classified under the CPV code for software packages and information systems. The total contract value is £231,295.68, and the procurement method used was selective with a catalogue purchase approach. The procurement process began on 25th November 2022, and the tender deadline was on 24th November 2022. The contract period is from 25th November 2022 to 24th November 2024. The buying organisation is located in Swansea, Wales, and the main procurement category is goods.

This contract presents an opportunity for businesses, especially those providing CRM solutions, to collaborate with the public sector. Small and medium-sized enterprises (SMEs) are particularly suitable for this tender. Businesses in the software industry offering CRM licences and information systems may find this opportunity well-suited for growth. The tender was awarded to Softcat Plc, a large-scale supplier, indicating potential for similar businesses to engage successfully in similar procurement processes. Interested businesses should consider aligning their offerings with the requirements specified in the procurement documentation to enhance their competitiveness.

## Notice

Purchase of Salesforce CRM (Customer Relationship Management) licences for the Clean Air Zones (CAZ) Central Service. Procured via G-Cloud 12. Additional information: Software procured via G-Cloud 12 on 25.11.2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c33a2131-3af2-4b8e-bf1b-7bb72bd9cd6e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Catalogue purchase |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2022 |
| Submission deadline | 24 Nov 2022 |
| Future notice date | Not specified |
| Award date | 24 Nov 2022 |
| Contract period | 25 Nov 2022 - 24 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £231,295 |
| Lots value | Not specified |
| Awards value | £231,295 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Dec 2022 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c33a2131-3af2-4b8e-bf1b-7bb72bd9cd6e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c33a2131-3af2-4b8e-bf1b-7bb72bd9cd6e
  19th December 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d8b0b636-9a0b-4854-94d5-93179ad709a7.json.