---
title: "Verint support renewal 2019/20"
ocid: "ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2019-06-11"
---

# Verint support renewal 2019/20

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09.json)

## Summary

The Financial Ombudsman Service is currently seeking tenders for the annual support renewal of Verint for the financial year 2019/20, with a total budget of £80,000. This procurement falls under the industry category of IT services, specifically consulting, software development, Internet, and support, as classified under the CPV code 72000000. The tender is in the active stage, with submissions due by 25th June 2019. The contract is set to commence on 12th July 2019 and run until 11th July 2020, with the delivery address located in London, United Kingdom.

This opportunity presents significant potential for businesses engaged in the provision of IT services, particularly those specialising in software support and consulting. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement method is a limited competitive quotation process, which is tailored for organisations that can offer competitive pricing and effective service delivery. Firms with expertise in managing software systems and providing technical support will find this tender particularly relevant, enabling them to expand their clientele within the public sector.

## Notice

This is an opportunity to provide a quote for our annual Verint support renewal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aab332c3-0891-4ecc-bcb5-8cee6fbf42d6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jun 2019 |
| Submission deadline | 25 Jun 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Jul 2019 - 11 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Jun 2019 at 08:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aab332c3-0891-4ecc-bcb5-8cee6fbf42d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aab332c3-0891-4ecc-bcb5-8cee6fbf42d6
  11th June 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/21bb0fbc-c0fe-4e86-a942-31b027736d96
  n/a
- https://procurement.financial-ombudsman.org.uk
  Link to our e-procurement portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d8de5280-2044-464e-8bea-30d4a2db1b09.json.