---
title: "Assisted Digital Support"
ocid: "ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARKING AND DAGENHAM"
published: "2018-10-05"
---

# Assisted Digital Support

Buyer: LONDON BOROUGH OF BARKING AND DAGENHAM  
Current stage: Award  
OCID: ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4.json)

## Summary

The London Borough of Barking and Dagenham is conducting a public procurement process for the title "Assisted Digital Support," seeking to provide assistance to residents claiming or interested in claiming Universal Credit. This procurement falls under the services category, with an estimated value of £27,800. The procurement method employed is a direct approach, specifically a single tender action due to being below threshold. Key dates include the end of the tender period on 31 August 2018, and the contract period commencing on 1 September 2018 and concluding on 31 December 2018. The services will be delivered primarily in London and the South East of the United Kingdom.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in the provision of community services, potentially enhancing their operational footprint and experience in digital support. Businesses specialising in community assistance, social services, or digital guidance would be particularly well-suited to compete in this procurement process. The successful supplier, Barking & Dagenham Citizen's Advice Bureau, illustrates the potential for organisations in this sector to contribute meaningfully to public services while fostering connections that can lead to further growth and collaboration.

## Notice

Providing Assisted Digital Support to those residents claiming or wanting to claim Universal Credit

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d8db570-155d-4e3d-9e5a-4ddacab7e6b5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2018 |
| Submission deadline | 31 Aug 2018 |
| Future notice date | Not specified |
| Award date | 30 Aug 2018 |
| Contract period | 31 Aug 2018 - 31 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,800 |
| Lots value | Not specified |
| Awards value | £27,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARKING AND DAGENHAM |
| Locality | BARKING |
| Post town | Ilford |
| Postcode | IG11 7NB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Barking and Dagenham |
| Electoral ward | Abbey |
| Westminster constituency | Barking |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BARKING & DAGENHAM CITIZEN'S ADVICE BUREAU |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 5 Oct 2018 at 16:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d8db570-155d-4e3d-9e5a-4ddacab7e6b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d8db570-155d-4e3d-9e5a-4ddacab7e6b5
  5th October 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d91db8e2-5da1-45b4-af0a-337cbc8f9ae4.json.