---
title: "Overseas Debt Collection"
ocid: "ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2024-09-10"
---

# Overseas Debt Collection

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e.json)

## Summary

The Student Loans Company (SLC), based in Glasgow, has completed the procurement process for the contract titled "Overseas Debt Collection" under the industry category of Collection Agency Services (CPV 79940000). The contract, valued at £4,500,000, has been awarded to Past Due Credit Solutions. This open procedure covered various locations including British Overseas Territories, Channel Islands, Europe, Isle of Man, and the rest of the world, with a specific emphasis on customers believed to be residing overseas. The tender process concluded on 28th August 2024, with the contract period set to run from 1st October 2024 to 30th September 2027. The procurement was in the "Award" stage as of 10th September 2024.

This tender presents significant opportunities for businesses in the debt collection industry, particularly those with capabilities in international operations. Small and medium-sized enterprises (SMEs) are well-suited to participate, as the procurement criteria supported SME involvement. The appointed agency, Past Due Credit Solutions, will be expected to meet key objectives such as collecting income-contingent repayment (ICR) debt and completing customer documentation to confirm their current circumstances. Businesses with expertise in managing delinquent accounts and familiarity with overseas jurisdictions could leverage this opportunity to expand their service portfolios and enhance their market presence.

## Notice

SLC would like to appoint a UK based DCA to contact customers who SLC believe are resident overseas. The key objectives of this service are: i)to collect ICR debt and/or ii)to complete customer documentation (OVFA) to confirm the customers' current circumstances.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e9916e2-baeb-4eff-9111-5de551b45bfe |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2024 |
| Submission deadline | 27 Aug 2024 |
| Future notice date | Not specified |
| Award date | 27 Aug 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | Not specified |
| Awards value | £4,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAST DUE CREDIT SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 10 Sep 2024 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e9916e2-baeb-4eff-9111-5de551b45bfe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e9916e2-baeb-4eff-9111-5de551b45bfe
  10th September 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=888474759
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d94a3536-b76e-43ea-a20c-5f43e398de2e.json.