---
title: "PAHT - Call Management System"
ocid: "ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE NHS PROCUREMENT"
published: "2021-12-30"
---

# PAHT - Call Management System

Buyer: HERTFORDSHIRE NHS PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1

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## Summary

The Princess Alexandra Hospitals NHS Trust has awarded a contract for a Call Management System through the CCS Network Services RM3808 framework. This procurement process, classified under the Communications Control System category, is part of the healthcare industry and is located in Welwyn Garden City, England. The tender was initiated on a selective procurement basis with a total contract value of £700,000, starting from 30th June 2020 and concluding on 29th June 2023. The award date is recorded as 12th June 2020, with the publication date being 30th December 2021.

This tender presents significant business opportunities for suppliers specialising in communication systems, particularly those who can meet the needs of NHS trusts and similar healthcare organisations. Companies with expertise in goods related to communication technologies and established capabilities in delivering systems to the public sector are well-suited to compete in this market. Given the ongoing requirements of NHS organisations, businesses positioned to innovate in call management could find substantial growth potential in this space.

## Notice

The Princess Alexandra Hospitals NHS Trust awarded the contract via the CCS Network Services RM3808 framework for a call management system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83b587ff-3939-4c16-9bf4-efcdd3540f12 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Dec 2021 |
| Submission deadline | 30 May 2020 |
| Future notice date | Not specified |
| Award date | 11 Jun 2020 |
| Contract period | 29 Jun 2020 - 29 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | Not specified |
| Awards value | £670,309 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE NHS PROCUREMENT |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32573000 - Communications control system

## Release History

- 30 Dec 2021 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83b587ff-3939-4c16-9bf4-efcdd3540f12

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83b587ff-3939-4c16-9bf4-efcdd3540f12
  30th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d95c5649-3212-4393-9af7-31ab4062c1f1.json.