---
title: "The provision of VRR and GE Platform"
ocid: "ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2024-12-13"
---

# The provision of VRR and GE Platform

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773.json)

## Summary

The Crown Prosecution Service (CPS) has concluded the procurement for "The provision of VRR and GE Platform," focusing on support services for their Contact Platform. This platform addresses complaints, feedback, and Victims' Right to Review (VRR). The procurement falls under the "Software package and information systems" industry category and had a tender period ending on 5th January 2025. The contract is valued at £90,000 and will run from 7th January 2025 to 6th January 2026. The procurement was conducted via the GCloud 13 (RM1557.13) method and is now at the award stage, with Brightwire Technology Services Limited named as the supplier on 7th November 2024.

This tender presents significant opportunities for businesses specialising in software support and maintenance services. Companies that can provide robust service level guidelines, efficient reporting procedures, and adaptable change request processes are well-suited to this project. Larger enterprises with established experience in managing intricate software packages and information systems will find this procurement particularly beneficial for growth and establishing a relationship with the Crown Prosecution Service.

## Notice

The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d785a2ed-00c9-4818-b017-50cd14e38b56 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - GCloud 13 (RM1557.13) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2024 |
| Submission deadline | 5 Jan 2025 |
| Future notice date | Not specified |
| Award date | 7 Nov 2024 |
| Contract period | 7 Jan 2025 - 6 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON, |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHTWIRE TECHNOLOGY SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Dec 2024 at 12:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d785a2ed-00c9-4818-b017-50cd14e38b56

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d785a2ed-00c9-4818-b017-50cd14e38b56
  13th December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/04af8e44-c611-41c8-a235-3dec9fcadc75
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773.json.