---
title: "PICTS C1 - Service Desk and End User Support"
ocid: "ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "SELLAFIELD LTD"
published: "2025-07-22"
---

# PICTS C1 - Service Desk and End User Support

Buyer: SELLAFIELD LTD  
Current stage: Planning  
OCID: ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150.json)

## Summary

Sellafield Ltd is planning a procurement process titled "PICTS C1 - Service Desk and End User Support," targeted within the information technology services sector. The initiative is currently in the planning stage, with a milestone engagement due date set for 3rd April 2026. This service-based procurement, located in the North West region of the United Kingdom, will involve a contract valued at £52,000,000. The procurement is not specifically geared towards small and medium enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs). The point of contact is Caragh M. Pritchard, available via email at caragh.m.pritchard@sellafieldsites.com.

This procurement presents substantial growth potential for businesses specialising in ICT service desks and end-user support services. Organisations with a robust infrastructure for large-scale service delivery in the tech sector would be well-suited to compete for this contract. Given the significant contract value, larger enterprises with a proven track record in managing comprehensive IT support services will likely benefit from this opportunity. Such businesses stand to gain considerable market presence and portfolio diversification through successful engagement with Sellafield Ltd on this project.

## Notice

Provision of ICT Service Desk and End Support Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/116d0fdf-70c3-492e-8371-cebdbb42a39e |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 3 Apr 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SELLAFIELD LTD |
| Locality | WORKINGTON |
| Post town | Carlisle |
| Postcode | CA14 4HB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Harrington |
| Westminster constituency | Whitehaven and Workington |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Jul 2025 at 13:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/116d0fdf-70c3-492e-8371-cebdbb42a39e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/116d0fdf-70c3-492e-8371-cebdbb42a39e
  22nd July 2025 - Early engagement notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d980fd6b-c175-49e2-95e3-f52e98d25150.json.