---
title: "UKSBS DDaT22555 Service Desk Management Tool"
ocid: "ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-10-18"
---

# UKSBS DDaT22555 Service Desk Management Tool

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792.json)

## Summary

The UK SHARED BUSINESS SERVICES LIMITED has awarded a contract for the supply of Service Desk Management software under the title "UKSBS DDaT22555 Service Desk Management Tool". The procurement process was completed with a total contract value of £120,645.65. The contract was awarded to Bramble Hub Ltd. The procurement method used was selective, with a tender deadline of 28th September 2023. The contract period ranges from 2nd October 2023 to 1st October 2026. The industry category for this procurement is "Software package and information systems", and the procurement location is in England, with the postal code SN2 1FL.

This awarded contract for Service Desk Management software offers growth opportunities for businesses, particularly in the software industry, looking to provide similar solutions to public sector organisations. Small and medium-sized enterprises (SMEs) with expertise in software package and information systems may find this tender suitable for expanding their business. Being selective in nature, this procurement process favoured a specific supplier, showcasing potential for successful collaborations in the public sector software solutions sector.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for the supply of Service Desk Management software. This Call Off contract has been sources via a longlist shortlist exercise on the G Cloud 13 framework (RM1557.13)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7aae0da5-ef26-45e5-abf8-a99242ef4619 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2023 |
| Submission deadline | 28 Sep 2023 |
| Future notice date | Not specified |
| Award date | 28 Sep 2023 |
| Contract period | 1 Oct 2023 - 1 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,645 |
| Lots value | Not specified |
| Awards value | £120,645 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRAMBLE HUB |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Oct 2023 at 08:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7aae0da5-ef26-45e5-abf8-a99242ef4619

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7aae0da5-ef26-45e5-abf8-a99242ef4619
  18th October 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/171b138c-4fc6-4dfe-b15b-61d1a207f423

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d9890f7b-7acc-4208-8761-8386dafc3792.json.