---
title: "Provision of Microsoft Unified Support"
ocid: "ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "British Transport Police"
published: "2026-10-20"
---

# Provision of Microsoft Unified Support

Buyer: British Transport Police  
Current stage: Award  
OCID: ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a.json)

## Summary

British Transport Police bought Microsoft Unified Support, a software and IT support service for its Microsoft environment. The requirement is described as a call-off from the G-Cloud 14 framework. Delivery covers England, Scotland and Wales. The buyer is British Transport Police, based in London. This is a support requirement rather than a purchase of general software or information systems, and is relevant to suppliers providing Microsoft-focused technical support to public-sector organisations across Great Britain.

The procurement is complete and Microsoft Limited was selected for the contract. The award was made on 16 October 2026. The contract runs from 2 November 2026 to 1 November 2028, with an awarded value of £498,238.61. The contract was placed through a selective call-off from the RM1557.14 G-Cloud 14 framework, rather than a standalone open tender. The tender deadline was 2 October 2026 at 12:00. The published information does not set out separate lots or an evaluation breakdown, so the award basis cannot be described beyond the framework call-off route.

This award shows British Transport Police has a continuing need for Microsoft Unified Support covering its operations across England, Scotland and Wales. A credible competitor at the next market opportunity would need to provide specialist support for Microsoft products and services at a scale suitable for a national police force, with the capacity to serve multiple locations. Experience delivering comparable support to large public-sector customers would be relevant. The buyer used the G-Cloud 14 framework call-off route, so suppliers seeking similar work should be positioned to compete through that framework or its successor, rather than relying only on standalone tender opportunities.

## Notice

Provision of Microsoft Unified Support. Call-off from RM1557.14 (GCA G-Cloud 14) Framework Agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/12187302-6bd4-4a2b-ad2b-10f036c0ec6c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Oct 2026 |
| Contract period | 2 Nov 2026 - 1 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £498,238 |
| Lots value | Not specified |
| Awards value | £498,238 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | British Transport Police |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1W 9TJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Knightsbridge & Belgravia |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Microsoft Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Oct 2026 at 16:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12187302-6bd4-4a2b-ad2b-10f036c0ec6c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/12187302-6bd4-4a2b-ad2b-10f036c0ec6c
  20th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a.json.