---
title: "Supervision Billing: Direct Debit Service"
ocid: "ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2024-12-18"
---

# Supervision Billing: Direct Debit Service

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a

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## Summary

The Ministry of Justice has completed the procurement process for the "Supervision Billing: Direct Debit Service" project, aimed at handling direct debit collections and refunds for the Office of the Public Guardian (OPG). The awarded contract, valued at £52,704, has been given to ALLPAY LIMITED, based in Hereford. The service, classified under the banking services industry (CPV: 66110000), will be conducted in the West Midlands, UK. The procurement followed a selective method through a call-off from a dynamic purchasing system. The contract is set to start on 1 February 2025 and will last until 31 January 2028, with a possibility for extension as per the contract clauses.

This tender provides a significant growth opportunity for businesses specialising in financial transaction processing, particularly those adept in managing direct debits and refunds through an API. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are both considered suitable for this project. Businesses with robust technical capabilities and reliable service delivery in the fintech domain are well-positioned to benefit from such procurement opportunities, enhancing their market presence and establishing long-term partnerships with government entities.

## Notice

At the Office of the Public Guardian (OPG) we are in the process of taking our Supervision billings and payments processes in-house. We have identified that we will be required to continue outsourcing our direct debit instructions to a supplier, given the volumes of direct debits we process each year (currently 11K approximately). OPG Supervision bills approximately 63K customers at account set up, then annually for our services, until the closure of their accounts (upon which a final fee may also be billed). Current direct debits are around 11K per year. Almost all of this number relate to the collection of annual fees. The annual fees are charged at the start of each new financial year, meaning there is a spike in customers setting up direct debits at that time, as well as a spike in collections. We are seeking a supplier to handle our collections for direct debit customers, as well as refunds for our direct debit and BACS customers. We wish to process these transactions via the supplier through an API and require an experienced and reliable technical partner. This requirement would be for a duration of three (3) years, unless extended under clauses within the contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d54038ad-3cb3-4819-a191-e01b18d2b388 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2024 |
| Submission deadline | 19 Jul 2024 |
| Future notice date | Not specified |
| Award date | 3 Dec 2024 |
| Contract period | 1 Feb 2025 - 31 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,704 |
| Lots value | Not specified |
| Awards value | £52,704 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALLPAY |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 18 Dec 2024 at 16:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d54038ad-3cb3-4819-a191-e01b18d2b388

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d54038ad-3cb3-4819-a191-e01b18d2b388
  18th December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b4ae98a-12b5-4d0c-9334-fcd2aff78a60

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a.json.