---
title: "Award - Provision of the Council's web platform and services and the associated support and maintenance"
ocid: "ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2025-04-17"
---

# Award - Provision of the Council's web platform and services and the associated support and maintenance

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0

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## Summary

Birmingham City Council has awarded a contract for the provision of its web platform and associated services, including support and maintenance, within the software package and information systems industry category. The contract is delivered in the West Midlands, United Kingdom, under a selective procurement method as a call-off from a framework agreement. The procurement process, now in the award stage, was completed with key dates including the tender period ending on 1st January 2025 and the contract period running from 1st April 2025 to 31st March 2026. The total awarded value of the contract is £1,408,236 GBP. Jadu Starbase was appointed as the supplier on 5th March 2025.

This tender offers promising business growth opportunities for SMEs specialising in digital services and web platforms. The contract's substantial value emphasises its importance and potential for ongoing work. Businesses adept in managing and maintaining web interfaces, especially those capable of integrating various citizen services online, will find this contract particularly beneficial. Given the scope of services, firms with a strong background in digital transformation, online payments, and case management systems are well-suited to compete and thrive under this framework agreement.

## Notice

The Council's web platform is a critical digital service, enabling citizens to access information, submit forms, manage cases, and interact with Birmingham City Council online. The platform supports the wider operational and transformational delivery of Council services, facilitating online reporting, applications, and payments in a way that is accessible and convenient for most citizens.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f717e4ba-654b-4b8b-8c7c-b0439e7978c2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2025 |
| Submission deadline | 1 Jan 2025 |
| Future notice date | Not specified |
| Award date | 5 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,408,236 |
| Lots value | Not specified |
| Awards value | £1,408,236 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1BB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JADU STARBASE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Apr 2025 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f717e4ba-654b-4b8b-8c7c-b0439e7978c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f717e4ba-654b-4b8b-8c7c-b0439e7978c2
  17th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d9aa9a99-60d4-4820-9fff-3ac1bc11dac0.json.