---
title: "Visitor Information Centre"
ocid: "ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TEST VALLEY BOROUGH COUNCIL"
published: "2020-10-26"
---

# Visitor Information Centre

Buyer: TEST VALLEY BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61.json)

## Summary

The Test Valley Borough Council is seeking tenders for the provision of tourism and community services at the Visitor Information Centre (VIC) in Andover, South East England. The contract is currently in the Tender stage, with proposals due by 12:00 on 13th November 2020. The contract duration is set for one year, commencing on 1st April 2021, with the potential for a one-year extension. The estimated contract value is between £135,000 and £145,000, classified under the CPV code for tourist information services (63513000).

This tender presents a significant opportunity for businesses in the tourism and administrative services sectors, particularly those offering customer engagement and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-positioned to compete, leveraging their local knowledge and community ties to enhance tourism promotion in Test Valley. Interested parties can find more details and submit their proposals via the designated eTendering system.

## Notice

The tendered service comprises: A. Providing a tourism service at the Visitor Information Centre (VIC), including dealing with tourism enquiries received in person, by phone/email/social media/website contact forms; B. Promoting tourism by supporting and attracting visitors into Test Valley through work outside the VIC. This includes supporting Test Valley tourism businesses through a variety of means, including promotion of business on www.visitromsey.org C. Providing a community service at the VIC The contract term is 1 Year (with the possibility of a 1 year extension to a maximum of 2 years). The estimated values are based on the full term including extensions. Further information is available in the tender documents which are available on our eTendering system (https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=35164&B=UK)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62e64bdc-85b4-4c0b-9665-6927c05b0550 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2020 |
| Submission deadline | 13 Nov 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £145,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TEST VALLEY BOROUGH COUNCIL |
| Locality | ANDOVER |
| Post town | Salisbury |
| Postcode | SP10 3AJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Andover Millway |
| Westminster constituency | North West Hampshire |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services
- 75 - Administration, defence and social security services

### Codes

- 63513000 - Tourist information services
- 75125000 - Administrative services related to tourism affairs

## Release History

- 26 Oct 2020 at 14:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/62e64bdc-85b4-4c0b-9665-6927c05b0550

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62e64bdc-85b4-4c0b-9665-6927c05b0550
  26th October 2020 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=35164&B=UK
  Further information is available on our eTendering system
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/67140
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d9dd30a5-3d1f-44a9-b7c1-360d10eedc61.json.