---
title: "Multiple and Complex Needs Service"
ocid: "ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2023-11-29"
---

# Multiple and Complex Needs Service

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6

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## Summary

Essex County Council has initiated a tender process for a Multiple and Complex Needs Service catering to individuals in Essex. The service aims to stabilise and support individuals with multiple and complex needs, focusing on strong collaboration with local partners. The procurement method is an open single stage process, with a contract commencement date of 1 April 2024. The contract will last for a maximum of nine years, with a potential contract value of £17,100,000 distributed over this period.

This tender by Essex County Council presents an opportunity for businesses involved in health and social work services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly suited to compete for this contract. Businesses interested should take note of the tender deadline on 15th September 2023 and be prepared to provide first-class support services focused on individuals with multiple and complex needs in Essex.

## Notice

Essex County Council is seeking to commission a Multiple and Complex Needs Service to support individuals who are ordinarily resident within the administrative boundaries of Essex, excluding the unitary authority areas of Thurrock and Southend-On-Sea. This procurement will ensure the continuation of the current Offenders with Additional and Complex Needs Service which is due to expire on 31st March 2024. Since its inception in 2016 the current service has continued to evolve and has broadened to encompass therapeutic, holistic, wrap around intensive support which helps to stabilise and support individuals with multiple and complex needs. A key requirement of the Multiple and Complex Needs Service is first class relationship building with key local partners, ensuring multi and interagency collaboration with specialist treatment services and other partner providers.This tender will follow an open single stage process with a contract commencement date of 1 April 2024. The service will be commissioned under an initial five year term with the option of two extensions totalling not more than 48 months at the Council's sole discretion, thereby resulting in a maximum possible contract duration of nine years. The Council envisages that this procurement will be published on ProContract the week commencing Monday 10th July 2023. However, the Council reserves the right to postpone the publication in order to ensure suitable assurance that the tender documents are fit for purpose. Once the procurement is published a corresponding advertisement will be available via ProContract to enable prospective bidders to access, view and respond to this opportunity. In order to submit an effective expression of interest in this opportunity, candidates must utilise the functionality within ProContract Additional information: Please note that the contract value of PS17,100,000 is over the course of the maximum nine year duration of the service. The maximum annual budget is capped at PS1,900,000 per annum.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58967360-d291-4419-9668-35d03527bb95 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2023 |
| Submission deadline | 15 Sep 2023 |
| Future notice date | Not specified |
| Award date | 29 Nov 2023 |
| Contract period | 31 Mar 2024 - 30 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,100,000 |
| Lots value | Not specified |
| Awards value | £17,100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX HOUSE (T/A PHOENIX FUTURES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 29 Nov 2023 at 17:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58967360-d291-4419-9668-35d03527bb95
- 10 Jul 2023 at 13:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9a609a23-3847-44f5-8ca2-6a8fba56c5b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58967360-d291-4419-9668-35d03527bb95
  29th November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9a609a23-3847-44f5-8ca2-6a8fba56c5b2
  10th July 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.essex.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d9e3c74a-e8d0-47a3-8fc0-eb63599127b6.json.
