---
title: "Case Management System (CMS) Services"
ocid: "ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PENSION PROTECTION FUND"
published: "2026-03-25"
---

# Case Management System (CMS) Services

Buyer: PENSION PROTECTION FUND  
Current stage: Award  
OCID: ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67

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## Summary

The Pension Protection Fund is undertaking a procurement process for Case Management System (CMS) Services, classified under software programming and consultancy services (CPV 72200000), alongside computer support and consultancy services (CPV 72600000). The procurement process, currently at the award update stage, utilises a selective method via a call-off from a framework agreement. This contract commences from 31st March 2021 and is set to end on 30th March 2027, involving a contract value of £2,350,000 GBP. Addressed to vendors capable of servicing the region of London, United Kingdom, the initial contract term is five years, with two possible 12-month extensions. The contract aims to deploy the solution across additional Pension Protection Fund departments, with Bramble Hub Limited established as the supplier.

This tender opens up substantial opportunities for businesses specialising in software programming and computer consultancy services. SMEs are particularly encouraged to engage, as the procurement is receptive to their participation. The framework agreement based call-off ensures streamlined procurement processes ideal for experienced vendors. Companies looking to expand their footprint in software consultancy servicing financial sectors could find significant growth potential, particularly in sustaining long-term client relationships through extension options. With a focus on technology solutions and consultancy, firms specialising in integrating case management systems can leverage this contract to develop strategic alliances with major financial organisations.

## Notice

The initial five-year term has two 12-month extension options available. The contract value includes the value of executing these extension options. The estimated contract value includes an estimated cost for rolling the solution out to other PPF departments. The first extension option is being executed to 30/03/2027.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc2b7832-0403-4472-b1ce-c4ec2e33599a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 29 Jan 2021 |
| Future notice date | Not specified |
| Award date | 26 Feb 2021 |
| Contract period | 30 Mar 2021 - 30 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,350,000 |
| Lots value | Not specified |
| Awards value | £2,350,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PENSION PROTECTION FUND |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 2NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRAMBLE HUB |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services
- 72600000 - Computer support and consultancy services

## Release History

- 25 Mar 2026 at 12:16 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc2b7832-0403-4472-b1ce-c4ec2e33599a
- 7 May 2024 at 08:04 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc2b7832-0403-4472-b1ce-c4ec2e33599a
- 6 Apr 2021 at 15:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc2b7832-0403-4472-b1ce-c4ec2e33599a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc2b7832-0403-4472-b1ce-c4ec2e33599a
  25th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da06fdf1-bbd9-482c-a88c-95dc4d74bf67.json.