---
title: "Manchester Telepath 3rd Party Hardware Support"
ocid: "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2025-08-20"
---

# Manchester Telepath 3rd Party Hardware Support

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42.json)

## Summary

The procurement process for "Manchester Telepath 3rd Party Hardware Support," overseen by the UK Health Security Agency, has been completed. This service falls within the IT services industry category, specifically targeting consulting, software development, Internet, and support. The process utilised a selective procurement method through a call-off from a framework agreement, as well as a direct method involving a single tender action below threshold. The awarded contract with a value of £99,976.64, running from 28 July 2025 to 27 July 2027, addresses delivery across the United Kingdom, with specific postings in London (E14 4PU). The final award notice was published on 20 August 2025 with significant documentation provided by the supplier, SOFTCAT PLC.

This tender offers a growth opportunity primarily for large-scale IT service providers experienced in third-party hardware support and CPV-classified IT services. The nature of the procurement as a framework call-off suggests established suppliers with a robust service portfolio can easily compete. Direct engagement for solutions below the threshold may favour those with precise and agile fulfilment capabilities, allowing immediate response to the different contractual and support demands. Businesses that are proficient in consulting and providing software solutions will find this tender lucrative, particularly given the two-year contract duration that enables consistent revenue through prolonged engagement with the UK Health Security Agency.

## Notice

Telepath 3rd Party Hardware Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe51a219-552a-447f-ad70-e1bd17e8f381 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2025 |
| Submission deadline | 24 Jul 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 30 Jul 2025 - 30 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,976 |
| Lots value | Not specified |
| Awards value | £99,976 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Aug 2025 at 08:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe51a219-552a-447f-ad70-e1bd17e8f381
- 8 Aug 2025 at 10:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/79e0fc5c-211b-49e6-812c-5b73e8780877
- 31 Jul 2025 at 14:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc014a87-914d-4155-b278-2a7cd45e1040

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe51a219-552a-447f-ad70-e1bd17e8f381
  20th August 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/79e0fc5c-211b-49e6-812c-5b73e8780877
  8th August 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/dc014a87-914d-4155-b278-2a7cd45e1040
  31st July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/45a4c73d-2b4d-4c12-a366-a070be6ddef5
  W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b99dbadb-b6e8-405c-9a77-01f0c5b5e96b
  W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cda59268-a22b-489d-9265-39a38431d270
  W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42.json.