---
title: "1718-44-DTS-RD Enterprise CRM Implementation"
ocid: "ocds-b5fd17-da1c9cdf-68de-43aa-bdb8-b7433d6dcbcc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da1c9cdf-68de-43aa-bdb8-b7433d6dcbcc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da1c9cdf-68de-43aa-bdb8-b7433d6dcbcc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da1c9cdf-68de-43aa-bdb8-b7433d6dcbcc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD HALLAM UNIVERSITY"
published: "2018-06-15"
---

# 1718-44-DTS-RD Enterprise CRM Implementation

Buyer: SHEFFIELD HALLAM UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-da1c9cdf-68de-43aa-bdb8-b7433d6dcbcc

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## Summary

Sheffield Hallam University recently completed a procurement process for the "1718-44-DTS-RD Enterprise CRM Implementation" project, classified under custom software development services. This selective procurement was executed as a call-off from the G-cloud 9 framework agreement and involved a total contract value of £944,844. The procurement process is now in the Award stage, with the contract period commencing on 8th May 2018 and concluding on 7th May 2022. The work is centred in Sheffield, located in the Yorkshire and the Humber region of the United Kingdom, having a tender period that ended on 5th April 2018.

This project presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in customer relationship management software and consultancy services. Businesses that offer custom software development, system support services, and related consultancy are well-suited to compete in such tenders. The successful implementation partner, Crimson Consultants Limited, is a prime example of the type of organisation likely to thrive by contributing to strategic projects like this, which aim to enhance the University's CRM capabilities over the coming years.

## Notice

Sheffield Hallam University accessed the crown commercial service's G-cloud 9 framework agreement RM1557ix OJEU ref 2017/S046-085247 We have appointed an implementation partner to deliver Customer Relationship Management (CRM) capability professional services and academic staff and self-service provision for its students. The chosen implementation partner will assist the University to determine a CRM implementation roadmap to best support the phased delivery of its aspirations over the next 3-5 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8c801cbd-1792-4b79-a790-e50c8f3d818d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2018 |
| Submission deadline | 5 Apr 2018 |
| Future notice date | Not specified |
| Award date | 6 May 2018 |
| Contract period | 7 May 2018 - 7 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £944,844 |
| Lots value | Not specified |
| Awards value | £944,484 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD HALLAM UNIVERSITY |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 1WB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRIMSON CONSULTANTS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72230000 - Custom software development services
- 72250000 - System and support services
- 72260000 - Software-related services
- 72600000 - Computer support and consultancy services

## Release History

- 15 Jun 2018 at 07:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8c801cbd-1792-4b79-a790-e50c8f3d818d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8c801cbd-1792-4b79-a790-e50c8f3d818d
  15th June 2018 - Awarded contract notice on Contracts Finder
- https://in-tendhost.co.uk/sheffieldhallamuniversity/aspx/Home
  Sheffield Hallam University In-tend site

## Notice URLs

- http://www.shu.ac.uk

## Provenance

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