--- title: "Secure Delivery Services for the Home Office" ocid: "ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "HOME OFFICE" published: "2017-01-18" --- # Secure Delivery Services for the Home Office Buyer: HOME OFFICE Current stage: Planning OCID: ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b.json) ## Summary The Home Office is initiating a procurement process for "Secure Delivery Services" intended to enhance its operations for passport and civil registration services across the UK and overseas. This tender, currently in the Planning stage, has an engagement end date set for 23 February 2018. The Home Office aims to partner with commercial entities capable of delivering a variety of postal and courier services, revealing a substantial total volume of approximately 7,000,000 items annually, including around 400,000 for international delivery. The procurement falls under the "Post and courier services" category, specifically identified with the CPV code 64100000. This tender represents a significant opportunity for businesses specialising in logistics, courier services, and innovative delivery solutions, particularly those looking to collaborate with government entities. Companies capable of adapting to changing requirements and providing flexibility in operations will find this tender appealing. Moreover, the opportunity to engage in joint ventures or sub-contracting arrangements may invite small to medium enterprises that meet Home Office requirements, driving growth and enhancing the service experience for passport applicants and other stakeholders. ## Notice Her Majesty's Passport Office (HMPO) is a directorate of the Home Office which provides passport services to British Nationals worldwide and, through the General Register Office (GRO), oversees the provision of civil registration services in England and Wales. HMPO supports Home Office priorities of cutting crime, reducing immigration, preventing terrorism and promoting growth. HMPO is looking for commercial partners to provide a range of Secure Delivery postal and courier services. It is necessary to collect centrally-printed passports and locally-printed passports and passport supporting documents from HMPO offices and to send these items to addresses in the UK and worldwide. The annual total is approximately 7 000 000 items of which 400 000 are for overseas delivery. There are also requirements to send a small volume of International passport applications from worldwide addresses to the UK, to send registration items from GRO and to provide an internal mail service for HMPO. HMPO wishes to broaden contract scope to include Home Office Secure Delivery requirements where possible. The current contract includes a UK Visas and Immigration requirement to collect centrally-printed biometric residence permits and send them to addresses in the UK and a National Crime Agency requirement for internal mail. The precise scope of requirements may change and will be advised in due course. There are supporting requirements, for example, to reconcile items actually collected with those expected to be collected, to protect items, to track the location and status of items, to provide customer service, to action item-specific service requests and to provide operational and commercial support to delivery services. HMPO seeks innovative partners who can work flexibly to accommodate changes to requirements and procedures, to improve current deficiencies and begin to transform the service experienced by HMPO customers. The preference is to appoint a prime supplier who could potentially use subcontractors as required. No decision has been made on whether division into lots should occur. The Authority reserves the right to divide this requirement into lots. Additional information: The Authority intends to conduct some Industry engagement with potential Suppliers which is currently planned for autumn 2015. The Authority will, if requested, facilitate the communication of an organisation's details to other prospective bidders who may not want to bid in their own right but may be interested in bidding to supply the services via either a joint venture or subcontract arrangement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ab068158-27c4-4be3-b404-85f1a095016e | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jan 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | DURHAM | | Post town | Durham | | Postcode | DH97 1PA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Elvet and Gilesgate | | Westminster constituency | City of Durham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services ### Codes - 64100000 - Post and courier services ## Release History - 18 Jan 2017 at 11:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ab068158-27c4-4be3-b404-85f1a095016e - 18 Nov 2016 at 20:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dcfe3edc-4c68-45b2-99e5-45feca60fc05 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ab068158-27c4-4be3-b404-85f1a095016e 18th January 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/dcfe3edc-4c68-45b2-99e5-45feca60fc05 6th October 2015 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e16a142-4921-4343-8c84-a528ca169b2e Secure Delivery Services (Prior Information Notice) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/38da033d-7d99-476f-9059-946571d10df3 Secure Delivery Services (Prior Information Notice) ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da4515a7-adc8-11e6-9901-0019b9f3037b.json.