---
title: "Microsoft Premium Support"
ocid: "ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "THE DEPARTMENT FOR TRANSPORT"
published: "2019-08-01"
---

# Microsoft Premium Support

Buyer: THE DEPARTMENT FOR TRANSPORT  
Current stage: Planning  
OCID: ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b.json)

## Summary

The Department for Transport is initiating a new tender titled "Microsoft Premium Support," which falls under the IT services industry category, specifically focused on consulting, software development, and support. The procurement is currently in the planning stage, having published a market engagement notice on 1st August 2019. The contract is intended to provide annual support for all Microsoft software, ensuring access to technical resources for issue resolution and proactive management of the Microsoft estate. The delivery address for this contract is located in the South East region of the United Kingdom.

This tender offers significant opportunities for businesses specialising in IT support and consulting services, particularly those with expertise in Microsoft products. Companies capable of providing comprehensive problem resolution support, proactive services, and training would be particularly well-suited to compete for this contract. Engaging in this tender process can lead to long-term partnerships with the Department for Transport, enabling businesses to expand their service offerings within the public sector.

## Notice

This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate. Which also provides us with training and knowledge (chalk and talk is one of them). Which comes under our proactive services. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d84f85de-ec42-4cc4-856d-be6074d9214a |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2019 |
| Submission deadline | Not specified |
| Future notice date | 30 Jul 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Aug 2019 at 13:32 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d84f85de-ec42-4cc4-856d-be6074d9214a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d84f85de-ec42-4cc4-856d-be6074d9214a
  1st August 2019 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c033397-45a0-430a-9071-1168d025ad0d
  Award letter

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da47c31b-5285-48f8-8623-3b37836d013b.json.