---
title: "Customer Care Package to Support Existing Critical Measuring Equipment"
ocid: "ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2022-08-19"
---

# Customer Care Package to Support Existing Critical Measuring Equipment

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719

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## Summary

The Police & Crime Commissioner for Warwickshire has awarded a contract to LEICA GEOSYSTEMS LIMITED for the provision of a Customer Care Package to Support Existing Critical Measuring Equipment. The contract involves servicing and calibration of critical measuring equipment, including software and firmware upgrades. It is a direct award via exemption due to equipment usage over the years, the equipment being on loan, and requiring a care package for service and support provided previously via an MOU. The contract value is £29,880 GBP, and the contract period is from 29th August 2022 to 28th August 2025. The procurement falls under the industry category of Industry specific software package and Repair and maintenance services of precision equipment.

This tender opportunity can benefit businesses that offer repair and maintenance services, software packages, and calibration services for precision equipment. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suited for this opportunity. The buying organisation, WARWICKSHIRE POLICE, based in Warwick, West Midlands, UK, has identified the need for these services to support their existing critical measuring equipment. The procurement stage for this opportunity is at the award stage, with the contract already being active. Businesses interested in supplying these services should consider aligning their capabilities with the specific requirements detailed in the contract scope.

## Notice

The Police & Crime Commissioner for Warwickshire has awarded a contract for the provision of servicing and calibration of existing critical measuring equipment including software and firmware upgrades. This is a direct award via exemption due to equipment having been utilised for a number of years, equipment is on loan and requires a care package to service and support which the supplier has provided previously via a MOU with provider of equipment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/820a06da-f23a-4a76-aa18-4561598beb2a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Exemption |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2022 |
| Submission deadline | 17 Aug 2022 |
| Future notice date | Not specified |
| Award date | 17 Aug 2022 |
| Contract period | 28 Aug 2022 - 28 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,880 |
| Lots value | Not specified |
| Awards value | £29,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEICA GEOSYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48100000 - Industry specific software package
- 50430000 - Repair and maintenance services of precision equipment

## Release History

- 19 Aug 2022 at 10:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/820a06da-f23a-4a76-aa18-4561598beb2a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/820a06da-f23a-4a76-aa18-4561598beb2a
  19th August 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da5485ba-27e9-4cae-99fb-e294f4e0f719.json.