---
title: "Victim Service Case Management System (2025-2026)"
ocid: "ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASHIRE CONSTABULARY"
published: "2025-12-19"
---

# Victim Service Case Management System (2025-2026)

Buyer: LANCASHIRE CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef

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## Summary

The procurement process led by Lancashire Constabulary involves the Victim Service Case Management System for 2025-2026. This contract pertains to the industry category of Software package and information systems, with an award value of GBP 17,682.39. The tender was conducted via the NHS Shared Business Services Digital Workspace Solution Framework, utilising a selective procurement method through a call-off from a framework agreement. The process, currently in the award stage, outlines a contract period commencing on 1st December 2025 and ending on 30th November 2026. The delivery location is specified as the North West of the United Kingdom.

This tender offers significant opportunities for technology firms experienced in providing software package and information systems, particularly those with expertise in case management systems within the public sector. Companies that have established frameworks or partnerships with entities such as the NHS Shared Business Services will find this tender particularly advantageous. Although SMEs and VCSEs are not noted for suitability, large scale firms, like Softcat Plc, which has already been appointed as the supplier, will likely benefit from the potential for further collaborations with public services throughout the contract duration.

## Notice

Procurement of the IIZUKA Case Management System utilizing Softcat via the NHS Shared Business Services Digital Workspace Solution Framework, for the period 1st December 2025 to 30th November 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f88f41fa-08a8-458f-b39e-ef7471ecac48 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2025 |
| Submission deadline | 31 Oct 2025 |
| Future notice date | Not specified |
| Award date | 31 Oct 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,682 |
| Lots value | Not specified |
| Awards value | £17,682 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE CONSTABULARY |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR4 5SB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Dec 2025 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f88f41fa-08a8-458f-b39e-ef7471ecac48

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f88f41fa-08a8-458f-b39e-ef7471ecac48
  19th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef.json.