---
title: "Service Desk Analyst"
ocid: "ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2023-08-29"
---

# Service Desk Analyst

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3.json)

## Summary

The Maritime and Coastguard Agency (MCA) has recently awarded a contract for a Service Desk Analyst to provide additional resources during core hours. The procurement stage was selective, with the tender period ending on 9th May 2023 and the contract period running from 10th May 2023 to 10th August 2023. The value of the contract was £12,482 GBP, making it suitable for SMEs to compete in the services category.

This procurement opportunity by the MCA presents a chance for businesses to offer their services as a Service Desk Analyst. Companies specialising in providing personnel services, especially temporary staff, are well-suited to bid for this contract. The ideal businesses will have the capability to meet the needs of the MCA and operate within the specified contract period and tender details.

## Notice

The MCA 24/7 Service Desk team are operating without the complement of resources to provide the right level of service to the organization. The team need assistance during core hours, therefore, the MCA are looking to introduce contract resource.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e260dc81-a7f3-4798-9483-a7b1b45a2ddb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2023 |
| Submission deadline | 9 May 2023 |
| Future notice date | Not specified |
| Award date | 26 Oct 2022 |
| Contract period | 9 May 2023 - 10 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,482 |
| Lots value | Not specified |
| Awards value | £40,427 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARM CORPORATE SERVICES IT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 29 Aug 2023 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e260dc81-a7f3-4798-9483-a7b1b45a2ddb
- 29 Aug 2023 at 11:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1aa51bd3-f381-46f6-865b-dd09fb887a56

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e260dc81-a7f3-4798-9483-a7b1b45a2ddb
  29th August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1aa51bd3-f381-46f6-865b-dd09fb887a56
  29th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3.json.