---
title: "Telephony Support Services"
ocid: "ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-03-22"
---

# Telephony Support Services

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59.json)

## Summary

The buying organization UK SHARED BUSINESS SERVICES LIMITED has awarded the contract for Telephony Support Services under a Direct Award from the KCS Framework Agreement. The contract is for Telecommunications services in the United Kingdom. The procurement process was completed using a selective method calling off from a framework agreement. The contract period starts on 1st March 2023 and ends on 29th February 2024, with a total value of £27,488.41.

This tender provides an opportunity for businesses, especially SMEs and VCSEs, to engage in providing Telephony Support Services in the telecommunications industry. Companies well-suited to compete would have expertise in Unified Communication services. The buying organization, UK SHARED BUSINESS SERVICES LIMITED, located in SWINDON, England, selected Softcat as the supplier for this contract. For businesses looking to expand their service offering in the communications sector, this award presents a strategic growth opportunity worth considering.

## Notice

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded as a Direct Award under the KCS Framework Agreement Brief Description of Requirement Telephony Support Services - Unified Communication.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb203ae4-342c-4af8-9853-c7a11812f296 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Mar 2023 |
| Submission deadline | 1 Feb 2023 |
| Future notice date | Not specified |
| Award date | 23 Feb 2023 |
| Contract period | 1 Mar 2023 - 29 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,488 |
| Lots value | Not specified |
| Awards value | £27,488 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 22 Mar 2023 at 14:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb203ae4-342c-4af8-9853-c7a11812f296

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb203ae4-342c-4af8-9853-c7a11812f296
  22nd March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dae02a57-c210-4415-b43e-b07b7889ab59.json.