---
title: "Understanding our Customers - Quantitative Research Defined Term Agreement"
ocid: "ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-10-02"
---

# Understanding our Customers - Quantitative Research Defined Term Agreement

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696.json)

## Summary

The public procurement process undertaken by H M Revenue & Customs for the "Understanding our Customers - Quantitative Research Defined Term Agreement" has reached the award stage. The contract, classified under social research services (CPV 79315000), involves the commissioning of low-value quantitative research projects over a four-year period from 30th September 2024 to 29th September 2028. This procurement, conducted through a selective method via a dynamic purchasing system, concluded with an award to IPSOS MORI UK LIMITED on 26th September 2024. The contract, valued at £499,000, is set to be executed within the United Kingdom.

This tender presents a significant opportunity for research firms, particularly small and medium-sized enterprises (SMEs) specialising in quantitative research and social research services, to broaden their portfolio through government contracts. Being part of such a project not only enhances business credibility but also provides steady work over several years, promoting long-term growth. SMEs that can offer innovative, low-cost research solutions are well-suited to compete in this arena.

## Notice

This Defined Term Agreement (DTA) will be used for the commissioning of low value quantitative research projects across the contract period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2cc0071-98f3-47b4-aaab-0d5ddcb1966c |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2024 |
| Submission deadline | 26 Sep 2024 |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | 29 Sep 2024 - 29 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £499,000 |
| Lots value | Not specified |
| Awards value | £499,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79315000 - Social research services

## Release History

- 2 Oct 2024 at 06:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2cc0071-98f3-47b4-aaab-0d5ddcb1966c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2cc0071-98f3-47b4-aaab-0d5ddcb1966c
  2nd October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8387b0c3-02f4-4ce6-afe8-5893eecd0572

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-db031555-9d13-43dc-99e5-d1ef3930b696.json.