---
title: "Provision of Various Software Support (RCA114594)"
ocid: "ocds-b5fd17-db14ef3e-f8c1-4be1-9a05-90df688d1df0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db14ef3e-f8c1-4be1-9a05-90df688d1df0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db14ef3e-f8c1-4be1-9a05-90df688d1df0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db14ef3e-f8c1-4be1-9a05-90df688d1df0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2016-12-14"
---

# Provision of Various Software Support (RCA114594)

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-db14ef3e-f8c1-4be1-9a05-90df688d1df0

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## Summary

The Crown Commercial Service is inviting bids for the provision of software support services, specifically for the renewal of maintenance packages for current user software within the Ministry of Defence. This tender, titled "Provision of Various Software Support (RCA114594)", is classified under the services category. The tender period concluded on 21 October 2016, with the contract period commencing on 22 October 2016 and running until 23 December 2017. The total contract value is £1,433,530.39, with the contract awarded to Bytes Software Services Ltd on 3 November 2016.

This procurement presents significant growth opportunities for businesses specialising in software support services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies well-versed in delivering support and maintenance for user software can effectively compete in this tender, as the continuity of these services is critical for maintaining operational efficiency in the public sector.

## Notice

The Ministry of Defence (MoD) are inviting bids for the renewal of support and maintenance packages covering a variety of their current user software. The continuity of this support is essential in maintaining the efficient operation and optimal functionality of this software. Additional information: Please note actual Contract Start is 22/09/2016

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1aa14f23-8e0e-4b3d-a5e5-25056a8dae4f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2016 |
| Submission deadline | 21 Oct 2016 |
| Future notice date | Not specified |
| Award date | 3 Nov 2016 |
| Contract period | 4 Nov 2016 - 23 Dec 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,433,530 |
| Lots value | Not specified |
| Awards value | £1,433,530 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 14 Dec 2016 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1aa14f23-8e0e-4b3d-a5e5-25056a8dae4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1aa14f23-8e0e-4b3d-a5e5-25056a8dae4f
  14th December 2016 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eb4fb945-1b1a-4314-8733-fba84891344f
  Redacted Award Letter

## Provenance

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