---
title: "Support the delivery of the Vulnerability Focus Report"
ocid: "ocds-b5fd17-db16e93d-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db16e93d-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db16e93d-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db16e93d-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2016-11-18"
---

# Support the delivery of the Vulnerability Focus Report

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-db16e93d-adc8-11e6-9901-0019b9f3037b

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## Summary

The Water Services Regulation Authority (Ofwat) is seeking expertise to support the delivery of its Vulnerability Focus Report, which examines how regulated markets, particularly in the water sector, address consumer vulnerability. This open procurement process is set in the services industry category, with an estimated contract value of £58,500 over a period from 6 October 2015 to 29 February 2016. Suppliers interested in this tender must have submitted their responses by the deadline of 24 September 2015. The work will be conducted in the West Midlands and South West regions of the United Kingdom.

This tender presents a unique opportunity for consultancy firms specialising in consumer behaviour, market analysis, or research services to expand their business. Companies with experience in regulatory frameworks, consumer protection policies, and effective intervention strategies will find particularly relevant opportunities here, as they can leverage the findings of the Vulnerability Focus Report to enhance their service offerings in the water sector and beyond.

## Notice

Ofwat requires specialist external expertise to support the delivery of our upcoming Focus Report on Vulnerable Customers. The scope of the work required includes - - Investigate how regulated markets, specifically those with a history of consumer problems, approach and deal with consumer vulnerability (and the concept of vulnerability). - Identify drivers of vulnerability within the water sector. - Consider already existing measures that could prove effective in mitigating vulnerability in the water sector. - Identify the most effective intervention tools and prepare the ground for proposing effective and evidence-based responses from the viewpoint of consumer policy. For further information, please download the ITT document. Please note: All suppliers who wish to participate in this opportunity must read the ITT/Specification document and submit a tender response by the closing time and date. Tenders not submitted via the myTenders Portal may not be considered. To be able to access the documents, you must register your interest in this requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/24744df5-b75e-44cf-a1d6-efbe2278147c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 24 Sep 2015 |
| Future notice date | Not specified |
| Award date | 5 Oct 2015 |
| Contract period | 5 Oct 2015 - 29 Feb 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £58,500 |
| Lots value | Not specified |
| Awards value | £58,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LONDON ECONOMICS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79400000 - Business and management consultancy and related services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/24744df5-b75e-44cf-a1d6-efbe2278147c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/24744df5-b75e-44cf-a1d6-efbe2278147c
  7th October 2015 - Awarded contract notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=OCT115691
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofwat.gov.uk/

## Provenance

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