---
title: "Implementation of CRM (Salesforce)"
ocid: "ocds-b5fd17-db1fb471-2f89-4b4b-b09a-4d454cd3f1d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db1fb471-2f89-4b4b-b09a-4d454cd3f1d3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db1fb471-2f89-4b4b-b09a-4d454cd3f1d3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db1fb471-2f89-4b4b-b09a-4d454cd3f1d3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OXFORDSHIRE LOCAL ENTERPRISE PARTNERSHIP LIMITED"
published: "2022-05-25"
---

# Implementation of CRM (Salesforce)

Buyer: OXFORDSHIRE LOCAL ENTERPRISE PARTNERSHIP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-db1fb471-2f89-4b4b-b09a-4d454cd3f1d3

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## Summary

The procurement process involves the Oxfordshire Local Enterprise Partnership Limited, seeking to implement a CRM solution using Salesforce, with a project titled "Implementation of CRM (Salesforce)." This initiative falls under the industry category of sales, marketing, and business intelligence software development services. The tender was actively published on 13 April 2021, with a tendering deadline set for 30 April 2021. The contract, valued at £50,000, has a term starting from 10 May 2021 and concluding by 30 November 2021, with delivery addresses located in Didcot, Oxfordshire (OX11 7HJ).

This tender presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) engaged in software development and customer relationship management services. Companies with expertise in Salesforce implementation and customisation will find this contract particularly suitable, along with those providing similar IT solutions aimed at enhancing organisational capacity. The initiative not only promises potential business growth for successful bidders but also supports the charity's objective of improving personal engagement with its service users through effective systems.

## Notice

SOFEA is a charity. Our aim is to empower people to transform their lives. We are providing more food to more people and building support services around this provision. We are supporting more people through our employability and wellbeing programmes. As we reach more people we need to ensure that we maintain and build the relationships we have with everyone we work with. We want to retain our personal, individualised approach to ensure that we can do the best job possible. To do this we need to build our capacity, by having systems in place that mean we have more time to work with individuals on a personal level. Providing education, support and training for more young people and retraining more older people; growing our Community Larder membership and providing more food to other organisations needs an approach we can rely on, so that our service is consistent and successful. We are seeking an organisation to design and implement a CRM solution for the organisation, using Salesforce.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2fa1d73-0883-40be-8fc2-4614e4cd238a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2022 |
| Submission deadline | 30 Apr 2021 |
| Future notice date | Not specified |
| Award date | 19 May 2021 |
| Contract period | 1 Jun 2021 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OXFORDSHIRE LOCAL ENTERPRISE PARTNERSHIP LIMITED |
| Locality | DIDCOT |
| Post town | Oxford |
| Postcode | OX11 7HJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Vale of White Horse |
| Electoral ward | Sutton Courtenay |
| Westminster constituency | Didcot and Wantage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HYPHENATE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212480 - Sales, marketing and business intelligence software development services

## Release History

- 25 May 2022 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2fa1d73-0883-40be-8fc2-4614e4cd238a
- 13 Apr 2021 at 16:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b3804e7c-b48b-43f7-bd80-3808b9f80984

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2fa1d73-0883-40be-8fc2-4614e4cd238a
  25th May 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b3804e7c-b48b-43f7-bd80-3808b9f80984
  13th April 2021 - Opportunity notice on Contracts Finder
- https://www.sofea.uk.com/

## Provenance

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