---
title: "Social Media Monitoring Services"
ocid: "ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2021-03-29"
---

# Social Media Monitoring Services

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694.json)

## Summary

The Parliamentary and Health Service Ombudsman has completed a procurement process for Social Media Monitoring Services, specifically Hootsuite Enterprise Social Relationship Platform, valued at £10,020. This contract falls under the 'Other community, social and personal services' category and was delivered to the North West region of the United Kingdom. The procurement method utilised was a limited competitive quotation, with the tender period closing on 1 March 2021 and the contract running from 19 March 2021 to 18 March 2022. The award notice for this contract was published on 29 March 2021.

This tender presents a significant opportunity for businesses engaged in social media management and related service offerings to grow their market presence by potentially competing for similar contracts in the future. Small and medium-sized enterprises (SMEs) would be particularly well-suited to participate, as the suitability criteria indicate that such businesses are encouraged, whereas voluntary and community sector enterprises (VCSEs) are not applicable for this contract. Companies with expertise in social media platforms and analytics, particularly those familiar with Hootsuite's services, may find excellent prospects for collaboration or bidding in upcoming contracts of a similar nature.

## Notice

Hootsuite Enterprise Social Relationship Platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c2ba53c-1205-46e9-a22b-2d4120751387 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 12 Mar 2021 |
| Contract period | 19 Mar 2021 - 18 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,020 |
| Lots value | Not specified |
| Awards value | £10,020 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOOTSUITE |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 29 Mar 2021 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c2ba53c-1205-46e9-a22b-2d4120751387

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c2ba53c-1205-46e9-a22b-2d4120751387
  29th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694.json.