---
title: "Housing Ombudsman casework assistance"
ocid: "ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HOUSING OMBUDSMAN SERVICE"
published: "2018-05-31"
---

# Housing Ombudsman casework assistance

Buyer: HOUSING OMBUDSMAN SERVICE  
Current stage: Planning  
OCID: ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439

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## Summary

The Housing Ombudsman Service is planning to procure casework assistance to enhance its efficiency in handling housing-related legal matters. The procurement, titled "Housing Ombudsman casework assistance," falls under the legal advisory and information services category. The targeted delivery address is in the South East of England, and the contract is expected to commence on 9th July 2018, lasting until 1st July 2020. The planned budget for this tender is between £50,000 and £80,000, and interested parties are invited to submit expressions of interest by 8th June 2018.

This tender presents a valuable opportunity for legal firms, particularly small and medium-sized enterprises (SMEs), to expand their service offerings by collaborating with the Housing Ombudsman. With the growing demand for efficient case management in housing disputes, firms that specialise in legal advisory services within the housing sector would be particularly well-suited to compete. The aims of this procurement reflect a clear need for expertise in legal processes, thus creating an advantageous position for those who can enhance case turnaround times and improve service delivery.

## Notice

The Housing Ombudsman is seeking assistance from legal housing firms with the goal of improving its current case turnaround times . The Ombudsman has a short term backlog and requires external support to meet its target of cases no older than 6 months by end of March 2109. An Expressions of Interest document is provided as part of this notice with further details of this opportunity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1bbdf46b-70f7-4f56-bcc1-6e61909de054 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 May 2018 |
| Submission deadline | Not specified |
| Future notice date | 7 Jun 2018 |
| Award date | Not specified |
| Contract period | 8 Jul 2018 - 1 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9GE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Blackwall & Cubitt Town |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79140000 - Legal advisory and information services

## Release History

- 31 May 2018 at 09:52 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/1bbdf46b-70f7-4f56-bcc1-6e61909de054

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1bbdf46b-70f7-4f56-bcc1-6e61909de054
  31st May 2018 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/93864fd9-f2c4-417f-9171-cf7db8493459
  Expressions of Interest

## Notice URLs

- http://www.housing-ombudsman.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-db633bc6-59e2-4cd6-a75f-51123f6bb439.json.