---
title: "Lot 1 - Contingency Call Handling and related Services Lot 2 - Contingency Fire Crews and related services"
ocid: "ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE AUTHORITY"
published: "2021-07-01"
---

# Lot 1 - Contingency Call Handling and related Services Lot 2 - Contingency Fire Crews and related services

Buyer: ROYAL BERKSHIRE FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505

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## Summary

The Royal Berkshire Fire Authority has recently completed the award process for two service contracts titled "Lot 1 - Contingency Call Handling and related Services" and "Lot 2 - Contingency Fire Crews and related services". This procurement falls under the "Crisis management services" industry category and is located in Reading, England, with the contract period running from 1st May 2021 to 30th April 2025. The open procurement method was utilised, with the award date on 22nd March 2021, and a total contract value of £740,000. Interested parties might note that the tender was open until a deadline of 12th January 2021.

This tender presents lucrative opportunities for large service providers experienced in crisis management, emergency response, and fire safety services. Companies with the capacity and expertise to deliver effective call handling services or fire crew support would be suitably positioned to compete in this field. The Royal Berkshire Fire Authority's commitment to maintaining robust emergency services ensures a continued demand for reliable partners in this essential sector.

## Notice

LOT 1 - Contingency Call Handling and related Services The Authority is re-tendering its requirements for its call handling service, the Authority is required to have resilience with the support of a commercial operator who can offer the necessary capacity, knowledge and skills to either work alongside the on duty emergency call handling control service or on their own if required. LOT 2 Contingency Fire Crews and related services Fire and Rescue Services, FRS's have a duty s.7 of the Fire and Rescue Services Act 2004 (FRSA 2004), in relation to firefighting, to "secure the provision of the personnel, services and equipment necessary efficiently to meet all normal requirements." A similar duty applies under s. 8 in respect of road traffic accidents. FRS's also have a duty under s. 2 of the Civil Contingencies Act 2004 (CCA 2004) to plan for emergencies and to maintain plans for the purpose of ensuring, so far as is reasonably practicable, that if an emergency occurs it is able to continue to perform its functions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/79d75bd8-223f-4bc5-a9d8-6ecdd86ae2f6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2021 |
| Submission deadline | 12 Jan 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 30 Apr 2021 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £740,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE AUTHORITY |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SECURITAS SECURITY SERVICES (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79430000 - Crisis management services

## Release History

- 1 Jul 2021 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/79d75bd8-223f-4bc5-a9d8-6ecdd86ae2f6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/79d75bd8-223f-4bc5-a9d8-6ecdd86ae2f6
  1st July 2021 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=35757&B=BLUELIGHT
  https://bluelight.eu-supply.com
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/71935
  https://bluelight.eu-supply.com

## Notice URLs

- http://www.rbfrs.co.uk
- https://bluelight.eu-supply.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-db760a57-7b83-4676-9a30-6710612d6505.json.