---
title: "Workfiorce Management Software"
ocid: "ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE RIVERSIDE GROUP LTD"
published: "2020-07-15"
---

# Workfiorce Management Software

Buyer: THE RIVERSIDE GROUP LTD  
Current stage: Award  
OCID: ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88)  
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## Summary

The Riverside Group Ltd, a prominent buyer located in Liverpool, England, has completed a public procurement process for workforce management software. The contract, titled "Workfiorce Management Software," involved the provision of 164 user licences for a customer services centre, totalling £229,869. This procurement process was carried out through a selective method, specifically a call-off from a framework agreement. The contract period extends from 8 April 2020 to 8 April 2023, with the tender period concluding on 28 February 2020.

This tender presents significant opportunities for larger software development firms and companies specialising in operating system enhancement software. As the contract has already been awarded to Business Systems Limited, businesses that offer innovative workforce management solutions or related technologies may look for future opportunities to engage with The Riverside Group Ltd or similar organisations seeking to optimise their operational efficiency. Building relationships in this sector can lead to further procurement engagements as public entities continually seek advanced technological solutions.

## Notice

Workforce Management Software 164 User Licences for Customer Services Centre

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/278dcebb-5709-4fba-b2cf-ad68c4f15a01 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2020 |
| Submission deadline | 28 Feb 2020 |
| Future notice date | Not specified |
| Award date | 7 Apr 2020 |
| Contract period | 7 Apr 2020 - 8 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £229,869 |
| Lots value | Not specified |
| Awards value | £229,869 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE RIVERSIDE GROUP LTD |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L24 8RF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Garston |
| Westminster constituency | Liverpool Garston |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUSINESS SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48213000 - Operating system enhancement software package

## Release History

- 15 Jul 2020 at 16:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/278dcebb-5709-4fba-b2cf-ad68c4f15a01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/278dcebb-5709-4fba-b2cf-ad68c4f15a01
  15th July 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-db79f9e0-5a95-4adc-a960-3d50ec6bea88.json.