---
title: "Complaint Investigation Personnel"
ocid: "ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PETERBOROUGH CITY COUNCIL"
published: "2021-03-31"
---

# Complaint Investigation Personnel

Buyer: PETERBOROUGH CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406.json)

## Summary

Peterborough City Council is currently in the tendering stage of the procurement process for the project titled "Complaint Investigation Personnel". This initiative falls under the health and social work services industry category and is aimed at securing contractors for statutory complaint investigations within Children's Social Care. The tender was published on 31st March 2021, and submissions must be received by 20th April 2021. The estimated contract value is £82,000, with the anticipated contract period running from 31st May 2021 to 31st March 2026. The procurement method is an open procedure, allowing participation from various bidders.

This tender presents a valuable opportunity for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) looking to expand in the social care sector. Businesses that specialize in complaint investigations or possess the necessary personnel such as Investigating Officers, Independent Persons, Review Panellists, and Independent Chairs would be particularly well-suited to compete for this contract. Engaging in this procurement could enable companies to enhance their service offerings and establish a lasting relationship with the public sector.

## Notice

Peterborough City Council seeks to appoint contractors to complete statutory complaint investigations for Childrens Social Care. The requirement is to provide the relevant personnel to complete work under the Children's Social Care (CSC) statutory complaints process. The relevant personnel includes: * Investigating Officers (IO) * Independent Persons (IP) * Review Panellists (RP) * Independent Chairs (IC)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/05e1faec-bec9-493f-bad3-9d716a3e8f29 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2021 |
| Submission deadline | 20 Apr 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 May 2021 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £82,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PETERBOROUGH CITY COUNCIL |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE2 8TY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Fletton and Stanground |
| Westminster constituency | North West Cambridgeshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 31 Mar 2021 at 11:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/05e1faec-bec9-493f-bad3-9d716a3e8f29

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/05e1faec-bec9-493f-bad3-9d716a3e8f29
  31st March 2021 - Opportunity notice on Contracts Finder
- https://secure.sourcedogg.com/profile/57fad8bb-8f6a-4ab1-afeb-531e2ec7e009/requests/38990
  Please follow this Link to the Request on SourceDogg in order to apply

## Notice URLs

- https://www.peterborough.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dbf6f036-5565-4a63-9ffa-3b9b5f06a406.json.