---
title: "DHS: NHSX: User centred design and digital transformation partner"
ocid: "ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)"
published: "2021-04-30"
---

# DHS: NHSX: User centred design and digital transformation partner

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)  
Current stage: Award  
OCID: ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d

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## Summary

The Department of Health and Social Care (DHSC) has completed a public procurement process for the project titled "DHS: NHSX: User centred design and digital transformation partner." This contract, classified under IT services, involves a capped cost of £1 million over a period extending from 18th March 2021 to 17th September 2022, with the possibility of an 18-month extension. The tender was initially set to close on 19th January 2021, and the awarded contract is with We Are Snook Ltd, who emerged as the successful supplier from a selective procurement process.

This tender presents significant opportunities for businesses engaged in IT services, particularly those offering consulting, software development, and internet support. Companies that excel in user-centred design and digital transformation are especially well-suited to compete. The capped cost nature of the contract allows firms to strategically plan for their bids, enhancing the appeal for SMEs that can adapt quickly to the requirements laid out by DHSC. The project not only fosters growth potential for involved suppliers but also contributes to the improvement of digital services within the healthcare sector.

## Notice

A Capped Cost 'Call-Off' contract intended for many Statements of Works. Capped cost is PS1m. 18th March 2021 to 17th September 2022 with an 18mth extension option.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58d7ef70-07d2-4019-8366-8657c2a8c27d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2021 |
| Submission deadline | 19 Jan 2021 |
| Future notice date | Not specified |
| Award date | 17 Mar 2021 |
| Contract period | 18 Mar 2021 - 17 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WE ARE SNOOK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Apr 2021 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58d7ef70-07d2-4019-8366-8657c2a8c27d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58d7ef70-07d2-4019-8366-8657c2a8c27d
  30th April 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kVlv/aZvddrhQRe7bEAUmpfdgZqR5vGMxZ0nRgG0oX9c.2TE
  NHSX_C21662_USD_DOS Combined Redacted Contract_300421

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dc65ab27-f7c1-486d-8f79-eac82fa1292d.json.