---
title: "IT Service Management Tool"
ocid: "ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANCTUARY HOUSING ASSOCIATION"
published: "2019-07-22"
---

# IT Service Management Tool

Buyer: SANCTUARY HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd.json)

## Summary

The procurement process was initiated by Sanctuary Housing Association for an IT Service Management Tool under the G-Cloud framework. The tender period concluded on 28th June 2019, with an award made on 29th June 2019 for a total contract value of £493,343. The contract, classified under the software package and information systems category, will be delivered in the West Midlands region of the United Kingdom, spanning from 30th June 2019 to 29th June 2021. This procurement was conducted using an alternative method not specified in detail.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in software solutions and IT service management. Businesses capable of providing cloud-based services and support for IT tool integration will find this contract particularly relevant. SMEs with experience in delivering technology solutions that align with the needs of housing associations or similar organisations will be well-positioned to compete for future tenders in this domain, potentially enhancing their growth prospects.

## Notice

G-Cloud Call-Off - Contract Award Notice: Fusion Cloud Set-Up and Migration Support Remedy as a Service Subscription

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da4fdf59-d1d0-491b-b487-cb50ff32829b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2019 |
| Submission deadline | 28 Jun 2019 |
| Future notice date | Not specified |
| Award date | 28 Jun 2019 |
| Contract period | 29 Jun 2019 - 29 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £493,343 |
| Lots value | Not specified |
| Awards value | £493,343 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANCTUARY HOUSING ASSOCIATION |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR1 3ZQ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Cathedral |
| Westminster constituency | Worcester |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUSION BUSINESS SOLUTIONS (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Jul 2019 at 11:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da4fdf59-d1d0-491b-b487-cb50ff32829b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da4fdf59-d1d0-491b-b487-cb50ff32829b
  22nd July 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sanctuary-group.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dc706e93-17b6-4ed3-b3b1-c0795f8494cd.json.