---
title: "Information Security Services"
ocid: "ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2019-09-16"
---

# Information Security Services

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d

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## Summary

The London Borough of Waltham Forest is inviting tenders for the provision of Information Security Services. This contract, with a total value of £1,100,000, is classified under IT services, specifically focusing on consulting, software development, and internet support. The procurement process follows an open procedure, with the tender period set to end on 13th February 2019. The contract is expected to start on 1st April 2019 and could extend to a maximum end date of 30th March 2023, depending on performance. The services will primarily be delivered within the London region.

This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in cybersecurity and information technology services. Companies experienced in protecting against cyber threats, developing security equipment, and providing support for systems recovery would be well-suited to compete. Engaging in this process could enable these organisations to expand their market reach and contribute to the advancement of information security best practices within the public sector.

## Notice

The Council of the London Borough of Waltham Forest ("the Authority") invites suitably qualified and experienced organisations to Tender for the Contract for the Provision of Information Security Services in the London Borough of Waltham Forest ("the Contract"). The Contract will commence on 1st April 2019 and, subject to satisfactory performance, will operate for a period of two (2) years, terminating at midnight on 30th March 2021 ("the Contract Period"). At the sole discretion of the Authority and subject to the satisfactory performance of the provider the Contract Period may be extended for up to two (2) years (in such period or periods as the Authority deems appropriate) providing a total possible Contract Period to midnight on 30th March 2023. The key overarching objectives for this service are; a. Ensure the Authority is protected from emerging cyber threats and help move the authority towards information security best practice. b. Protect our residents' and council information. c. Provide further reassurance for adherence to regulatory requirements. d. Provide expert resources for systems recovery if the Authority is infected. a. Provide continual monitoring and review of all events, across every system - threat and vulnerability trending such as Threat Intelligence and log monitoring. f. Provide cyber intelligence on the Authority from information gleamed across the globe. b. Provide Incident Response service to clean up any malicious activity on the Authority's network

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/505cf188-d7f7-4b61-afcb-a5fb5d122066 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2019 |
| Submission deadline | 13 Feb 2019 |
| Future notice date | Not specified |
| Award date | 7 Apr 2019 |
| Contract period | 30 Jun 2019 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,100,000 |
| Lots value | Not specified |
| Awards value | £632,343 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | LONDON |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHEONOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services

### Codes

- 48800000 - Information systems and servers
- 64216210 - Value-added information services
- 72000000 - IT services: consulting, software development, Internet and support
- 73421000 - Development of security equipment
- 73430000 - Test and evaluation

## Release History

- 16 Sep 2019 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/505cf188-d7f7-4b61-afcb-a5fb5d122066
- 7 Jan 2019 at 16:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4fe89ce9-6193-432e-802d-017f953ff450

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/505cf188-d7f7-4b61-afcb-a5fb5d122066
  16th September 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4fe89ce9-6193-432e-802d-017f953ff450
  7th January 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dc914867-2399-4934-bc89-d388f0cfbd8d.json.