---
title: "CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support"
ocid: "ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ADB (UK) LIMITED"
published: "2025-08-18"
---

# CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support

Buyer: ADB (UK) LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b.json)

## Summary

The procurement process titled "CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support" was carried out by Partners Procurement Service (PPS), based in London, England. This process falls under the industry category of software support services, identified by CPV code 72261000. The tender process utilised a direct award method with the procurement method details indicating a call-off from a framework agreement. Key dates include the award date of 23rd June 2025, with the contract period running from 1st April 2025 to 31st March 2028. The tender's completion status signifies that the procurement stage has progressed to the award phase, and the awarded value stands at £401,502.24. The procurement was suitable for SMEs, offering opportunities across the United Kingdom, British Overseas Territories, and beyond.

This tender presents a significant opportunity for businesses specialising in software support services, particularly those with experience in maintaining telecommunications systems such as the Openscape platform. By securing such contracts, companies can expand their portfolio and demonstrate capability in delivering complex technical support services on a long-term basis. Businesses operating as SMEs are well-positioned to bid competitively and leverage the ongoing partnership with suppliers and contracting authorities such as PPS to enhance their market presence and drive business growth.

## Notice

MAINT6762 - RFL - Openscape telephone system maintenance and support. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA16074. Not registered: Visit https://suppliers.multiquote.com then register and quote CA16074 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2025 |
| Submission deadline | 31 Mar 2025 |
| Future notice date | Not specified |
| Award date | 22 Jun 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £401,502 |
| Lots value | Not specified |
| Awards value | £401,502 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ADB (UK) LIMITED |
| Additional buyers | PARTNERS PROCUREMENT SERVICE (PPS) |
| Locality | LONDON |
| Post town | North London |
| Postcode | N19 5NF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Junction |
| Westminster constituency | Islington North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFY HOLDING UK 1 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 18 Aug 2025 at 13:21 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f
- 23 Jun 2025 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f
  18th August 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b.json.