--- title: "Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ" ocid: "ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae.json" source: "Contracts Finder" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2024-08-02" --- # Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae.json) ## Summary Transport for London (TfL) is currently in the planning stage for a procurement process titled "Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ". This initiative falls under the software programming and consultancy services category and is situated in London, United Kingdom. The procurement aims to explore innovative solutions to reduce fare evasion on TfL's network, focusing on data and technology-driven interventions. Interested suppliers are invited to submit their market sounding questionnaires by 16th August 2024. This tender presents a significant opportunity for businesses specialising in software development, data services, and technical consultancy to collaborate with a leading public transport authority. Companies with expertise in creating technological solutions that can detect fare evaders, provide actionable data, and influence behavioural change will find this tender particularly relevant. Small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to participate, leveraging this project to showcase their innovations and expand their business in the public sector. ## Notice Transport for London (TfL) is conducting an early market engagement exercise to look for novel approaches/solutions to reduce fare evasion on the TfL network with solutions that minimise impact on TfL infrastructure and the TfL customer experience whilst enhancing the public perception of TfL. Interested suppliers are asked to complete a market sounding questionnaire to provide TfL with information of the interested supplier's proposed approach/solution. Within TfL, there are several initiatives currently in flight under the countering fare evasion problem statement umbrella; these include physical (gateline improvements), technology (supporting investigations), and behavioural (communications, signage) solutions. However, the component of the umbrella fare evasion problem statement that this MSQ is interested in hearing solutions to is: "How might TfL use technology and data to better understand fare evader behaviour and then drive changes in fare evader behaviour through interventions" Specifically, we would like to know if there are technologies/solutions that TfL can utilise that will - * Better detect fare evaders across our different modes (While TfL runs an integrated transport network, the design and operation of each mode on our network is unique). * Provide data and insight to support new interventions that will change the behaviour of fare evaders. * Increase the deterrent of fare evasion taking place on our network. * Drive changes in fare evader behaviour. To receive the MSQ please email MSQinnovation@tfl.gov.uk expressing your interest with the email subject heading of Fare Evasion Data MSQ Request [include your company name]. To submit your MSQ please also email MSQinnovation@tfl.gov.uk using the subject heading Fare Evasion Data MSQ Response [include your company name]. The last date that MSQ submissions shall be accepted is 16th August 2024. Additional information: Information provided within this MSQ ("the EME documents") does not purport to be comprehensive or verified by TfL or its advisers. No representation or warranty, express or implied, is or will be given by TfL or any of its officers, employees, servants, agents or advisers with respect to the information or opinions contained in the EME documents. Any liability in respect of such representations or warranties, howsoever arising, is hereby expressly disclaimed but nothing in the EME documents shall exclude or restrict liability for fraudulent misrepresentations. TfL reserves the right without prior notice to amend the information provided, including, but not limited to, changing the timetable, the scope and nature of the procurement and the procurement process. In particular, TfL reserves the right to issue circulars to interested parties providing further information or supplementing and / or amending the procurement process. In no circumstances shall TfL incur any liability in respect of any changes. This will be subject to the requirements of public law, the UK and EU procurement rules and Treaty on the functioning of the European Union rules and general principles. TfL reserves the right without prior notice not to follow up the EME documents in any way or with any interested parties. TfL also reserves the right to terminate this process at any time without awarding a contract. TfL will not enter into a contract based solely on the responses to the EME documents and no information contained within the EME documents or in any communication made between TfL and any interested party in connection with the EME documents shall be relied upon as constituting a contract or representation that any contract shall be offered. Direct or indirect canvassing of the Mayor, any members of the Greater London Authority, employees, directors, board members, agents and advisers of TfL and any of its subsidiaries by any person concerning the EME documents or any related procurement process and any attempt to procure information from any of the foregoing concerning the EME documents may result in the disqualification of the person and / or the relevant organisation from consideration during the market engagement or for any associated procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aea12f33-49c5-41ba-a966-f10165692757 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Aug 2024 | | Submission deadline | Not specified | | Future notice date | 16 Aug 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72200000 - Software programming and consultancy services - 72210000 - Programming services of packaged software products - 72220000 - Systems and technical consultancy services - 72230000 - Custom software development services - 72240000 - Systems analysis and programming services - 72250000 - System and support services - 72260000 - Software-related services - 72300000 - Data services - 72310000 - Data-processing services - 72320000 - Database services - 72330000 - Content or data standardization and classification services ## Release History - 2 Aug 2024 at 16:01 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/aea12f33-49c5-41ba-a966-f10165692757 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/aea12f33-49c5-41ba-a966-f10165692757 2nd August 2024 - Early engagement notice on Contracts Finder ## Notice URLs - https://tfl.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae.json.