---
title: "Collections Optimisation"
ocid: "ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2020-03-20"
---

# Collections Optimisation

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e.json)

## Summary

The procurement process for the "Collections Optimisation" contract, which took place under the auspices of the Student Loans Company, relates to collection agency services in the UK. The tender was awarded on 27 January 2020, and is set to run from 29 January 2020 until 28 January 2024, with a total contract value of £2,400,000. The procurement method was an open procedure, allowing a wide range of suppliers to participate. Services will be delivered in Scotland.

This tender presents a significant opportunity for businesses involved in debt collection and financial services, particularly small and medium-sized enterprises (SMEs). Companies that can demonstrate expertise in optimising collections and providing tailored customer engagement are well-suited to compete in this market, as the contract involves acting as an extension of the Student Loans Company and utilising their branding for an extensive service delivery period.

## Notice

SLC would like to appoint a new partner to service SLC collections optimisation activity relating to the collection of early arrears (i.e. accounts which have not yet been assigned to a DCA).The new partner will be 'acting as' an extension of SLC utilising SLC branding

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0358cf15-c385-4a9a-93ad-61c75daef9cf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2020 |
| Submission deadline | 27 Jan 2020 |
| Future notice date | Not specified |
| Award date | 27 Jan 2020 |
| Contract period | 29 Jan 2020 - 28 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,400,000 |
| Lots value | Not specified |
| Awards value | £2,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAST DUE CREDIT SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 20 Mar 2020 at 15:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0358cf15-c385-4a9a-93ad-61c75daef9cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0358cf15-c385-4a9a-93ad-61c75daef9cf
  20th March 2020 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=482643071
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e.json.