---
title: "Reintegration Support Services"
ocid: "ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HOME OFFICE"
published: "2020-10-20"
---

# Reintegration Support Services

Buyer: HOME OFFICE  
Current stage: Planning  
OCID: ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd

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## Summary

The Home Office is planning to initiate a tender for the "Reintegration Support Services," with a total contract value of £28 million. This procurement falls under the industry category of community services and will cater to various geographical areas, targeting returnees from countries including Afghanistan, Nigeria, and Jamaica, among others. The planned contract period is from 1 April 2021 to 31 March 2024. Key information about this open procurement indicates that the authority is exploring methods of service delivery, with a noted deadline for future notice set for 4 January 2021. The services offered will include airport assistance, reintegration counselling, and support for establishing small businesses among returnees.

This tender presents significant growth opportunities for businesses equipped to provide community services, particularly those focusing on social work, legal advisory, and education and training services. Small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) are particularly encouraged to participate. Businesses with expertise in facilitating reintegration services and support for vulnerable populations, as well as those with a strong understanding of cross-border issues and cultural sensitivities, will be well-suited to compete for this contract.

## Notice

The Authority is seeking to work with commercial partner(s) to provide reintegration services for people returning from the UK to their countries of origin. The Authority aims to support a range of returnees (voluntary or enforced) from across the immigration system, potentially including Foreign National Offenders (FNOs). Initially, the countries in scope for this service are: Afghanistan, Albania, Algeria, Bangladesh, China, Eritrea, Ethiopia, Ghana, India, Iraq, Iran, Jamaica, Morocco, Nigeria, Pakistan, Sudan, Tunisia, Turkey, Ukraine, Vietnam and Zimbabwe. The Authority is exploring the method in which this service may be delivered. The current intention (which is not guaranteed) is for this service to be disaggregated, with separate contracts for each lot, possibly split by geographical area. Please see an indicative example below: Africa: Eritrea, Ethiopia, Sudan, Zimbabwe, Nigeria, Tunisia, Algeria, Morocco, Ghana Middle East: Afghanistan, Iraq, Iran Europe: Ukraine, Albania & Turkey Caribbean: Jamaica Asia: India, Pakistan, Bangladesh, Vietnam, China The Authority is exploring the type and method in which support will be delivered to returnees, but the service provider may be expected to provide: 1. Remote provision of information pre-departure from the UK; 2. Assistance on arrival, that could include: * Airport pick-up; * Arrival assistance and immediate necessities; * Onward travel assistance in-country; * Emergency/ short-term housing; * Immediate medical support. 3. Cash support and reintegration counselling, that could include: * Periodic face-to-face reintegration counselling combined with cash distribution - at least three times over a six-month period; * Availability by phone to provide information/ assistance on ad-hoc basis; including; advice on accessing schooling or further education; advice on accessing vocational training; advice on finding employment; family tracing; legal support. 4. Reintegration Assistance * Coaching; * Co-designing a reintegration plan with the returnee that may include using available funds to: - Set up an individual or collective small business with other returnees/ integrating the returnee into an existing or new community income generating activity; - Paid academic or vocational training; - An apprenticeship; - Contribute to living costs while pursuing any of the above options. There is also an ambition to use the service for a small number of selected voluntary returnees, within Albania and India, that also support the wider community. This is something that the Authority would like to explore with the market. In other developing countries worldwide, the Authority is considering the possibility of providing: 1. Verification of the arrival of the returnee (face to face or remotely) to trigger cash disbursement 2. Further telephone only provision of information/assistance on ad-hoc basis Additional information: The contract falls under Regulation 74 of and Schedule 3 to the Public Contracts Regulations 2015. As a result,the Authority has determined the procurement procedure that is being followed. The Authority will ensure thatthe procurement procedure is at least sufficient to ensure compliance with the principles of transparency andequal treatment of Bidders.This procurement will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). Toparticipate in this procurement, participants must first be registered on the eSourcing Portal.If you have not yet registered on the eSourcing Portal, this can be done online athttps://homeoffice.app.jaggaer.com by following the link 'To register click here'. Please note that, to register,you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you areregistering, who will be entering into a contract if invited to do so.Once you have registered on the eSourcing Portal, a registered user can express an interest for a specificprocurement. This is done by emailing reintegrationprocurement@homeoffice.gov.uk.Your email must clearly state: the name and reference for the procurement you wish to register for; the nameof the registered supplier; and the name and contact details for the registered individual sending the email.The eMail will be processed and then the buyer will enable the supplier to access the procurement online viathe eSourcing Portal. The registered user will receive a notification email to alert them once this has been done.For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk atcustomersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).Once above steps are completed, documents will be made available via the portal, subject to parties signing aNon-Disclosure Agreement (NDA).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06168f5b-6535-402a-a24d-39dc67733a31 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2020 |
| Submission deadline | Not specified |
| Future notice date | 4 Jan 2021 |
| Award date | Not specified |
| Contract period | 31 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 75200000 - Provision of services to the community
- 79111000 - Legal advisory services
- 80000000 - Education and training services
- 85312000 - Social work services without accommodation
- 85322000 - Community action programme

## Release History

- 20 Oct 2020 at 13:19 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/06168f5b-6535-402a-a24d-39dc67733a31

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06168f5b-6535-402a-a24d-39dc67733a31
  20th October 2020 - Future opportunity notice on Contracts Finder

## Notice URLs

- https://homeoffice.app.jaggaer.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dd15b1c6-b921-413e-b412-ab9ffd0763bd.json.
