---
title: "GB-London: CON-19-127 EAP Services"
ocid: "ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2019-07-31"
---

# GB-London: CON-19-127 EAP Services

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1.json)

## Summary

The Financial Conduct Authority (FCA) is seeking to engage a registered provider for Employee Assistance Programme (EAP) Services through a tender identified as "GB-London: CON-19-127 EAP Services." This procurement falls within the services industry category and includes an anticipated contract period spanning from 25th September 2019 to 24th September 2022, with a potential one-year extension. The tender deadline is set for 29th August 2019, and the estimated value of the contract ranges from £100,000 to £500,000. The procurement method employed for this process is an open procedure.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to expand their services. Eligible businesses might offer a range of services such as crisis support, legal information, and mental health counselling, alongside technological solutions for effective service delivery. Companies with expertise in employee wellbeing and support, especially those capable of providing 24/7 services and innovative digital solutions, would be particularly well-suited to compete for this contract.

## Notice

The FCA is seeking to identify a EAPA registered provider, for a period of three years, with an option to extend for a further year, to provide high quality and competitively priced EAP services. This will include: - 24/7/365 confidential telephone support; - Legal information services; - Debt management services; - Triage and clinical assessment of needs (inclusive of a risk assessment); - Computerised Cognitive Behaviour Therapy (cCBT); - Access to limited support for dependants within HMRC guidelines; - Short-term solution focused structured face to face, on!line and telephonic counselling (session model varies de!pending on providers and client requirements); - Case management protocols; - Management information reporting; - Management consultancy and support; - Marketing and promotional materials; - Crisis support; - Technological resources such as an online portal website or mobile application; and - Access to training (emotional wellbeing, trauma and crisis management). Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3cc30d59-fb82-4fcf-b1f2-3b7c3d6bc619 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2019 |
| Submission deadline | 29 Aug 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Sep 2019 - 24 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 31 Jul 2019 at 08:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3cc30d59-fb82-4fcf-b1f2-3b7c3d6bc619

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3cc30d59-fb82-4fcf-b1f2-3b7c3d6bc619
  31st July 2019 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-CON-19-127-EAP-Services/M4D82JMV64
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dd326757-bd0a-4833-a256-ebb8feb84cd1.json.