---
title: "Business Improvement Call-off Lot 2 Business Analyst"
ocid: "ocds-b5fd17-dd4c48d7-1746-44ff-af14-65e21c0b6fd8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd4c48d7-1746-44ff-af14-65e21c0b6fd8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dd4c48d7-1746-44ff-af14-65e21c0b6fd8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dd4c48d7-1746-44ff-af14-65e21c0b6fd8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2021-03-11"
---

# Business Improvement Call-off Lot 2 Business Analyst

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-dd4c48d7-1746-44ff-af14-65e21c0b6fd8

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## Summary

The procurement process is being conducted by the Water Services Regulation Authority (Ofwat), focused on obtaining a Business Analyst under the title "Business Improvement Call-off Lot 2 Business Analyst". This falls within the industry category of General management consultancy services, with operations based in the West Midlands and London, United Kingdom. The procurement is currently in the Award stage, having been published on March 11, 2021, and award decisions were made on January 21, 2021. The contract's duration extends from January 25, 2021, to December 31, 2023, and the procurement method employed is an open procedure, which allows for competitive bidding for various discrete projects under a framework lasting up to three years.

This tender presents significant growth opportunities for businesses, particularly those with expertise in data analysis, process mapping, stakeholder engagement, and change management. Small and medium-sized enterprises (SMEs), as well as voluntary, community, and social enterprise (VCSE) organisations, are encouraged to participate. Companies that can demonstrate a strong track record in delivering business improvement projects and possess the necessary skill sets outlined by Ofwat will be well-positioned to win contracts through either Mini-Competition or Direct Award as part of this framework.

## Notice

Business Call-Off Lot 2 Business Analyst Ofwat has a range of Business Improvement Experts to identify and document business requirements through data collation and analysis, suggesting and supporting improvement activities from project initiation through to sustainable results. Ofwat has created a framework that will have a maximum duration of three years. Lot 2 Process Improvement Leads to support a variety of discrete Business Improvement projects across the organisation. The successful Business Improvement Expert has been added onto a procurement framework which will utilise two routes to market, either by Mini-Competition or Direct Award, for each discrete Business Improvement project. Lot 2: Mandatory skillset required for Business Analyst: Must be able to utilise a range of data gathering techniques to discover volumes of work, query types, turnaround times and similar. Experienced as a Business Analyst to analyse and deliver data trends and displays through Management Information, easy to understand for impact and easy to maintain for sustainability. Experience in creating process maps to identify work origination points. Utilise a Stakeholder Engagement skillset to conduct interviews, gather data and capture information for knowledge management systems to be established. Able to gain agreement and ownership on how each process needs to work by understanding the requirements and the most effective way to operate, enabling supporting functions to understand end-to-end processes. Change Management understanding to help people through the process improvement change implications, considering communication milestones with stakeholders in project planning. Additional information: For further information, please contact procurement@ofwat.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64e3b64c-de27-4f71-9e28-837a4a2b2146 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2021 |
| Submission deadline | 12 Jan 2021 |
| Future notice date | Not specified |
| Award date | 21 Jan 2021 |
| Contract period | 25 Jan 2021 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | ATINUS ONE; EQUINITI; FEATUR LABS; NINE FEET TALL; RED QUADRANT; REINVIGORATION |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 11 Mar 2021 at 11:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64e3b64c-de27-4f71-9e28-837a4a2b2146

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64e3b64c-de27-4f71-9e28-837a4a2b2146
  11th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

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