---
title: "Hybrid Mail and Communications Service"
ocid: "ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2026-04-21"
---

# Hybrid Mail and Communications Service

Buyer: NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671.json)

## Summary

The NHS Midlands & Lancashire Commissioning Support Unit has completed the procurement process for the "Hybrid Mail and Communications Service" with key dates including the award publication on 21st April 2026. This contract, valued at £91,918, covers a service period from 1st January 2026 to 31st December 2026 and involves third-party printing services for patient-related communications within the communications network sector. The procurement, under a selective method called off from a framework agreement, primarily targets service delivery in England. The procurement process transitioned through its award stage, having concluded the tender period on 15th December 2025.

This contract presents significant growth opportunities, particularly for businesses specialising in communications services and technology solutions, effectively positioning themselves to provide innovative mail and communication systems aligned with NHS requirements. Given the framework within which this procurement was executed, small and medium-sized enterprises (SMEs) are especially well-suited to compete, leveraging their adaptability and niche expertise in healthcare communication technologies. By integrating their services, businesses can potentially engage with a high-profile purchaser, like the NHS, thereby expanding their market footprint and enhancing their public sector service portfolio.

## Notice

Third party printing supplier for letters sent to patients for booking of appointments and reminder.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ea2191c-a956-4dd8-abb5-46183865efba |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2026 |
| Submission deadline | 15 Dec 2025 |
| Future notice date | Not specified |
| Award date | 16 Dec 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,918 |
| Lots value | Not specified |
| Awards value | £91,918 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST1 2QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Birches Head & Northwood |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYNERTEC |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412000 - Communications network

## Release History

- 21 Apr 2026 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ea2191c-a956-4dd8-abb5-46183865efba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ea2191c-a956-4dd8-abb5-46183865efba
  21st April 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b0d21471-10d1-48e0-b608-d2dacb0db1a9

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dd5f614e-6af2-4d65-8984-197dd25e8671.json.