---
title: "Norwich City Council Microsoft Enterprise Support Agreement - Direct Award under Lot 1 of CBC Framework Y17038"
ocid: "ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LGSS ON BEHALF OF NORWICH CITY COUNCIL"
published: "2019-03-29"
---

# Norwich City Council Microsoft Enterprise Support Agreement - Direct Award under Lot 1 of CBC Framework Y17038

Buyer: LGSS ON BEHALF OF NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10

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## Summary

The procurement process involves Norwich City Council, represented by LGSS, seeking support for Microsoft software through a direct award under Lot 1 of the CBC Framework Y17038. This agreement, valued at £600,000, will commence on 1st April 2019 and run until 31st March 2022. The procurement falls under the software package and information systems industry category and is currently at the award stage, with the contract awarded to Phoenix Software. Key dates include the tender period closing on 28th February 2019 and the award notice published on 29th March 2019.

This tender presents significant opportunities for businesses involved in software services, particularly those with expertise in Microsoft products and subscription services. Companies that are capable of providing comprehensive support and solutions tailored to enterprise-level requirements would be well-suited to compete, given the growing demand in this sector. Overall, this contract positions businesses to expand their offerings and foster relationships with public sector organisations.

## Notice

Norwich City Council subscribes to a range of Microsoft software products - including desktop and server installations. The current agreement was expiring and the authority has moved to a new subscription service DTA M365 Enterprise Subscription Agreement Renewal - E3 Only and Server and Cloud Enrolment Renewal through a direct award under Lot 1 of CBC Framework Y17038

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eee1c201-115d-4511-be31-657e740f6056 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2019 |
| Submission deadline | 28 Feb 2019 |
| Future notice date | Not specified |
| Award date | 29 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LGSS ON BEHALF OF NORWICH CITY COUNCIL |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB3 0AP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Castle |
| Westminster constituency | Cambridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Mar 2019 at 08:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eee1c201-115d-4511-be31-657e740f6056

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eee1c201-115d-4511-be31-657e740f6056
  29th March 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.lgss.co.uk/about/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ddcc7699-aef6-4663-b849-569692ec4a10.json.