---
title: "project_25783 - Device Support and Request Services 2023"
ocid: "ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2026-03-23"
---

# project_25783 - Device Support and Request Services 2023

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c)  
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## Summary

The Department for Work and Pensions, located in Manchester, England, has completed the procurement process for the project titled "Device Support and Request Services 2023." This contract covers IT refresh activities, recycling, office transformation, and project resources, classified under the "Office and computing machinery, equipment and supplies except furniture and software packages" category. The procurement was conducted via a selective method, with a call-off from a framework agreement. The contract, valued at £55,833,333, is set to run from 28 November 2023 to 31 December 2026. The procurement stage is complete, and the award was published on 11 January 2024, with CDW from London being announced as the supplier.

This tender represents significant growth opportunities for large-scale enterprises in the IT and office equipment sector looking to engage in government contracts. Companies specialising in comprehensive IT solutions, asset management, and office space optimisation can benefit greatly from contracts like these. Although the tender is not specifically suited for SMEs or VCSEs, it is ideal for established firms capable of handling substantial projects and contributing to technological advancements in public services.

## Notice

Contract supports IT refresh activities, recycling, office transformation and project resources

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e39bbfc5-3761-4313-be52-1d43e5dff656 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2026 |
| Submission deadline | 18 Sep 2023 |
| Future notice date | Not specified |
| Award date | 18 Dec 2023 |
| Contract period | 28 Nov 2023 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £55,833,333 |
| Lots value | Not specified |
| Awards value | £23,333,333 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 23 Mar 2026 at 13:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e39bbfc5-3761-4313-be52-1d43e5dff656
- 23 Mar 2026 at 13:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e39bbfc5-3761-4313-be52-1d43e5dff656
- 11 Jan 2024 at 14:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e39bbfc5-3761-4313-be52-1d43e5dff656

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e39bbfc5-3761-4313-be52-1d43e5dff656
  23rd March 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1dd9fe6c-ad3a-4b5f-a612-62c3bed7ee75
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c.json.