--- title: "Victim Care Service for the population of Norfolk and Suffolk" ocid: "ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORFOLK CONSTABULARY AND SUFFOLK CONSTABULARY PROCUREMENT UNIT" published: "2019-07-10" --- # Victim Care Service for the population of Norfolk and Suffolk Buyer: NORFOLK CONSTABULARY AND SUFFOLK CONSTABULARY PROCUREMENT UNIT Current stage: Tender OCID: ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f.json) ## Summary The Norfolk Constabulary and Suffolk Constabulary Procurement Unit is inviting tenders for the "Victim Care Service for the population of Norfolk and Suffolk." This procurement falls under the health and social work services category, specifically focusing on social work and community health services. The tender is currently in the planning stage, with a deadline for submissions set for 15 August 2019. The total contract value is expected to be £3,150,000, with a minimum value of £1,890,000. The contract period will commence on 1 April 2020 and extend until 31 March 2025, with delivery to be made in the East of England, United Kingdom. This tender presents a significant opportunity for businesses in the health and social care sector, particularly those specialising in victim support, social work, and related services. Businesses that focus on community health or offer integrated support systems for vulnerable populations would be well-suited to compete. Additionally, organisations that can ensure accessibility for clients with protected characteristics and demonstrate effectiveness in service delivery metrics will have a strong competitive advantage in this process. ## Notice To deliver the Norfolk and Suffolk Victim Care service to achieve the following outcomes... 1. clients (and where applicable their families) are able to cope with and recover from the impact of their experiences 2. Improved community/practitioner awareness of the Norfolk and Suffolk Victim Care and its purpose and service offer 3. provides an integrated victim assessment, support and referral system which meets the individual needs of every victim it serves, including when the victim is also a witness of crime 4. all victim assessment, support and referral services provided by Norfolk and Suffolk Victim Care are accessible to those with protected characteristics, by working directly with clients and/or where appropriate and beneficial, advocates and carers. 5. provides a service which, as a minimum, meets the requirements defined by the Victims Code of Practice 6. provides a system that will ensure that each and every victim will be made fully aware of the support the system can offer them, including that they can receive a full assessment of their needs and referral to the right support identified as able to help them cope, recover and thrive 7. delivers a single point of contact/case management approach that ensures that services provided directly and specialised services provided by third parties are managed according to a victim management plan which provides consistent contact with the victim 8. has in place systems to capture and report all service performance, quality and outcomes measures 9. meets all service performance, quality and outcomes measures and reports against these to the OPCCS 10. integrates with and if necessary supports existing criminal justice agencies, services and processes including Norfolk & Suffolk Constabularies' Victim and Witness Care Unit, the Witness Care Unit, and Court processes for victim and witness management and support 11. operates during optimum delivery times for victims, according to need. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee6b054b-1bcd-4b97-bd11-84709caec311 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jul 2019 | | Submission deadline | 15 Aug 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK CONSTABULARY AND SUFFOLK CONSTABULARY PROCUREMENT UNIT | | Locality | IPSWICH | | Post town | Ipswich | | Postcode | IP5 3QS | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH6 Suffolk | | ITL 3 | TLH63 East Suffolk | | Local authority | East Suffolk | | Electoral ward | Martlesham & Purdis Farm | | Westminster constituency | Suffolk Coastal | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85300000 - Social work and related services - 85310000 - Social work services - 85311000 - Social work services with accommodation - 85312000 - Social work services without accommodation - 85320000 - Social services - 85323000 - Community health services ## Release History - 10 Jul 2019 at 14:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ee6b054b-1bcd-4b97-bd11-84709caec311 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ee6b054b-1bcd-4b97-bd11-84709caec311 10th July 2019 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=28874&B=BLUELIGHT Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32209 User / Company ## Notice URLs - http://www.suffolk.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ddda7bbd-b38a-493b-8264-c42338f3201f.json.