--- title: "Tender for Cloud ERP Managed Service" ocid: "ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF BIRMINGHAM" published: "2018-09-05" --- # Tender for Cloud ERP Managed Service Buyer: UNIVERSITY OF BIRMINGHAM Current stage: Tender OCID: ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2.json) ## Summary The University of Birmingham is currently conducting a tender for a Cloud ERP Managed Service, focusing on functional and technical support across multiple environments. This procurement falls under the software package and information systems category, with the tender period ending on 3rd October 2018. The contract is set to commence on 1st March 2019 and will last until 28th February 2021. The procurement follows a selective method under a restricted procedure, indicating it is above threshold and may involve specific criteria for participant selection. This tender presents a significant opportunity for IT service providers, particularly those experienced in ERP solutions, managed services, and integration with complex systems. Businesses specialising in software development, consulting, and maintenance in the context of cloud applications would be well-suited to compete. Additionally, firms that can demonstrate expertise in integrating various institutional systems, such as Oracle Fusion and document management solutions, would find this contract particularly relevant for growth and collaboration with the university's Core Systems Optimisation Team. ## Notice The University of Birmingham is looking for a managed service that provides functional and technical support across a number of environments. Each environment instance will consist of a full set of Oracle Fusion HCM and Payroll, Fusion ERP, Fusion PBCS (Planning Budgeting Cloud Service), Taleo and Worktribe* cloud pods coupled to the OBIA Data Warehouse and WCC Document Management on-premise environments as well as C2C and SOA integrations. The final number of BAU environments is still to be decided but there will be a minimum of 5 complete sets; Live, Test, Development, Training and Regression. There will be a complex set of integrations between Fusion and the remaining university systems, including the Oracle data warehouse and on premise document management system, which will require constant oversight management and configuration. *Worktribe Cloud pod covered by support from product vendor managed by the University of Birmingham. The University will have an internal provision of support in place to manage and develop the live solution going forward. This will be known as the Core Systems Optimisation Team (CSOT) whose role it will be to ensure that the solution remains aligned to the University's current and future business needs. In doing this it will be responsible for optimising existing tools and functionality, deploying new functionality and overseeing regular updates of the software. The CSOT team will combine both functional and technical skills and will include a wider distributed team located within the University's IT Services Department. The CSOT will focus on 5 operational areas: 1. Impact analysis of quarterly releases of functionality including review, process amendment, configuration of the functionality and associated testing and training 2. Service release management activity associated with the quarterly upgrades and monthly maintenance patches including environment maintenance and regression testing 3. Routine system management, such as updating salaries, creating new positions, maintaining work schedules. 4. Redesign work as a result of strategic University initiatives, such as overseas campus etc. 5. On-going user support via the IT Services Help Desk and on-going training for new starters. The University of Birmingham will seek to build expertise in each of these five areas stated above through collaboration and knowledge transfer with the managed service supplier throughout the duration of the contract. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ca8376e-9dca-46bb-a301-633f5919087d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Sep 2018 | | Submission deadline | 3 Oct 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Mar 2019 - 28 Feb 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF BIRMINGHAM | | Locality | EDGBASTON | | Post town | Birmingham | | Postcode | B15 2TT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48430000 - Inventory management software package - 48440000 - Financial analysis and accounting software package - 48450000 - Time accounting or human resources software package - 48490000 - Procurement software package - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 5 Sep 2018 at 16:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3ca8376e-9dca-46bb-a301-633f5919087d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3ca8376e-9dca-46bb-a301-633f5919087d 5th September 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/universityofbirmingham/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-dde4790d-efa9-4880-a705-7a1b3ecef5c2.json.