---
title: "Provision of ERP Technical Support"
ocid: "ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2024-11-18"
---

# Provision of ERP Technical Support

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22.json)

## Summary

The Crown Commercial Service, acting on behalf of the Cabinet Office, has completed the procurement process for the provision of ERP technical support. This project, classified under software implementation services (CPV 72263000) and business and management consultancy services (CPV 79410000), was procured through a selective method via a framework agreement. The contract, valued at £4,942,582.50 GBP, is set to run from 1st December 2021 to 31st March 2025, covering the delivery of services within the United Kingdom. The award was officially published on 3rd December 2021. The tender stage of this procurement concluded on 5th November 2021, and the award was finalised on 26th November 2021.

This tender offers significant opportunities for businesses specialising in software implementation and consultancy services. Given the substantial contract value and the specified long-term duration, it is ideal for small and medium-sized enterprises (SMEs) looking to expand their portfolio in public sector contracts. The winning bidder, COVOXA LIMITED, exemplifies the type of business well-suited for such government contracts, providing a comprehensive range of ERP technical support to meet the Crown Commercial Service's requirements. This procurement underscores the potential for business growth through public sector tenders, particularly for firms within the specified industry categories.

## Notice

Provision of ERP technical support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/923ec199-0614-4cef-846c-cd5b9146aabd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2024 |
| Submission deadline | 5 Nov 2021 |
| Future notice date | Not specified |
| Award date | 26 Nov 2021 |
| Contract period | 1 Dec 2021 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,997,082 |
| Lots value | Not specified |
| Awards value | £4,942,582 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COVOXA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72263000 - Software implementation services
- 79410000 - Business and management consultancy services

## Release History

- 18 Nov 2024 at 12:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/923ec199-0614-4cef-846c-cd5b9146aabd
- 3 Dec 2021 at 11:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/923ec199-0614-4cef-846c-cd5b9146aabd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/923ec199-0614-4cef-846c-cd5b9146aabd
  18th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3c760dd0-7dca-48d0-a16b-d3b4e7a4c67b
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6c1a8042-e1dd-4634-8e67-0e384a983a55
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/82a9633c-58ad-4171-a16e-40b9845a2dfd

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-de13a790-8e19-4d34-b04e-1969c273df22.json.