---
title: "CON18-059 Social Media Analysis Platform"
ocid: "ocds-b5fd17-de5b765a-829f-408e-91b3-499f5edb7cf1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-de5b765a-829f-408e-91b3-499f5edb7cf1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-de5b765a-829f-408e-91b3-499f5edb7cf1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-de5b765a-829f-408e-91b3-499f5edb7cf1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2019-03-05"
---

# CON18-059 Social Media Analysis Platform

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-de5b765a-829f-408e-91b3-499f5edb7cf1

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## Summary

The Financial Conduct Authority (FCA) is currently procuring a social media analysis platform as their existing contract is set to end in March 2019. The tender, titled "CON18-059 Social Media Analysis Platform," falls under the services industry category, specifically classified as software package and information systems (CPV 48000000). Located in London, the procurement process is at the tender stage, with a deadline for submissions on 15 August 2018. The successful bidder will deliver a Software as a Service (SaaS) solution, supporting the FCA for a core contract term of two years, valued at £145,000, with potential extensions bringing the total to £298,000 excluding VAT.

This tender presents significant opportunities for businesses, particularly those specialised in software development and information systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given the FCA's requirements for meeting strict criteria and providing effective ongoing support. Suppliers are encouraged to familiarise themselves with the eSourcing portal of the FCA and ensure timely submission of their expressions of interest and documentation to successfully participate in this competitive procurement process.

## Notice

The Financial Conduct Authority (FCA) ran a procurement for a social media analysis platform with its existing contract coming to an end in March 2019. We were looking for the best value and most effective option for providing access to social media and other relevant content through Software as a Service (SaaS) social media analysis platform. The selected service provider will provide a SaaS platform which meets all of the mandatory FCA requirements, to fully implement, configure and onboard FCA users within the timeframes set by the FCA, and provide support services throughout the contract term of two years, with up to two optional 1-year extensions. Additional information: The contract value for the core 2-year term is PS145,000 excl VAT. This value does not include the two optional extensions, for one year each time, which can bring the total of the contract to PS298,000 excl VAT. Five of the six shortlisted suppliers responded to the ITT. We provide detail of the winning supplier, Synthesio Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/efe6fac2-9c75-45c7-9510-7b81b7b48dbe |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2019 |
| Submission deadline | 22 Oct 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Feb 2019 - 10 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £298,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48220000 - Internet and intranet software package
- 48460000 - Analytical, scientific, mathematical or forecasting software package
- 48480000 - Sales, marketing and business intelligence software package
- 48482000 - Business intelligence software package
- 48500000 - Communication and multimedia software package
- 48810000 - Information systems
- 72212500 - Communication and multimedia software development services

## Release History

- 5 Mar 2019 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/efe6fac2-9c75-45c7-9510-7b81b7b48dbe
- 16 Jul 2018 at 10:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c724b957-5163-4644-9c2a-c08b7dcbff84

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/efe6fac2-9c75-45c7-9510-7b81b7b48dbe
  5th March 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c724b957-5163-4644-9c2a-c08b7dcbff84
  16th July 2018 - Opportunity notice on Contracts Finder
- https://fca.bravosolution.co.uk
  FCA Procurment Portal

## Notice URLs

- http://www.fca.org.uk

## Provenance

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