---
title: "CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites"
ocid: "ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2026-06-11"
---

# CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51

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## Summary

The procurement process for the project titled "CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites" has been managed by Devon County Council and falls under the IT services industry category, specifically consulting, software development, Internet and support (CPV code: 72000000). The project is aimed at providing Devon Public Health Nursing with a confidential text messaging service and health websites. The location for the service delivery is in the South West region of the United Kingdom. The procurement method employed was 'Other', and the tender stage has been completed, with the contract period commencing on 1st April 2026 and concluding on 31st August 2028. The total contract value stands at £117,669 GBP, and the award was made to Leicestershire Partnership NHS Trust, a large-scale supplier, on 31st March 2026.

This tender presents significant opportunities for businesses involved in IT services, particularly those specialising in messaging systems and health-related web platforms. Companies that provide comprehensive services including technical management, routine maintenance, and content updates for health websites could find potential for growth through collaborations with public sector organisations like Devon County Council. Although this contract is not specifically targeted at SMEs or voluntary community and social enterprises (VCSEs), larger firms with relevant expertise and a track record of delivering similar IT solutions could compete effectively in such tenders to expand their business footprint in the public health sector.

## Notice

ChatHealth is Devon Public Health Nursing's confidential text messaging service. It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support. ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment. It is widely used across Public Health Nursing in Devon and nationally. In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models. The service includes hosting, technical management, routine maintenance and content updates in response to service or policy changes. The websites complement the Chat health texting platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3a0b51c-d596-42db-9245-d1f085cbeefb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jun 2026 |
| Submission deadline | 1 Jan 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £117,669 |
| Lots value | Not specified |
| Awards value | £117,669 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEICESTERSHIRE PARTNERSHIP NHS TRUST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Jun 2026 at 12:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c3a0b51c-d596-42db-9245-d1f085cbeefb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c3a0b51c-d596-42db-9245-d1f085cbeefb
  11th June 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.devon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51.json.
