---
title: "Framework Agreement for Telephony Services for Schools - AWARD"
ocid: "ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-04-14"
---

# Framework Agreement for Telephony Services for Schools - AWARD

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4

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## Summary

The Norfolk County Council has completed a procurement process for a Framework Agreement for Telephony Services for Schools. This initiative aims to support over 400 educational institutions in Norfolk by providing suitable telephone systems and line services. The open tender process concluded on 17 January 2022, with the contract period spanning from 1 March 2022 to 28 February 2026. The services classified under the CPV code for 'Telephone and data transmission services' are crucial for the education sector within the East of England, specifically in Norfolk (postal code NR1 2DH).

This tender presents significant opportunities for businesses specialising in ICT solutions, telephony systems, and telecommunications infrastructure. Companies that can supply, install, and maintain telephone systems tailored for educational environments are well-suited to compete in this framework. Participation from small and medium-sized enterprises (SMEs) is encouraged, providing a chance for local suppliers to gain a foothold in a steady contractual relationship that could facilitate growth in the education sector.

## Notice

ICT Solutions have been supporting ICT in Norfolk schools since 1990, currently providing varying levels of support to more than 400 schools, academies and other learning services. ICT Solutions requires partners to supply and install telephone systems and telephone line services suitable for educational environments. The Council was seeking to enter into a framework agreement for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0107e704-369f-48aa-ba05-6b94ef5664fa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2022 |
| Submission deadline | 17 Jan 2022 |
| Future notice date | Not specified |
| Award date | 7 Mar 2022 |
| Contract period | 1 Mar 2022 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | COMM-TECH VOICE & DATA; EASTERN TELEPHONES; MIDLAND TELECOMMUNICATIONS MANAGEMENT; TELEPHONE EUROPE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 50331000 - Repair and maintenance services of telecommunications lines
- 50332000 - Telecommunications-infrastructure maintenance services
- 50334000 - Repair and maintenance services of line telephony and line telegraphy equipment
- 64210000 - Telephone and data transmission services
- 64215000 - IP telephone services

## Release History

- 14 Apr 2022 at 14:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0107e704-369f-48aa-ba05-6b94ef5664fa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0107e704-369f-48aa-ba05-6b94ef5664fa
  14th April 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-deaa7331-8a10-4918-a0cb-0a4087b1cee4.json.