---
title: "CP2440-24 Drug & Alcohol Case Management System"
ocid: "ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Devon County Council"
published: "2026-09-02"
---

# CP2440-24 Drug & Alcohol Case Management System

Buyer: Devon County Council  
Current stage: Award  
OCID: ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc

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## Summary

Devon County Council commissioned a secure drug and alcohol case management system to support young people receiving help for substance misuse. The system is intended to help services manage referrals, assessments, treatment plans, appointments and recovery outcomes, while supporting statutory reporting requirements. This is an information technology service covering software, implementation and ongoing support, classified under CPV 72000000. Delivery is in the South West of England, for services operated by Devon County Council. The requirement is relevant to suppliers providing secure digital case management platforms for public services, particularly systems capable of handling sensitive health or social care information and supporting coordinated work between referral, treatment and reporting functions.

The procurement is complete and was awarded to Cyber Media Solutions Ltd on 31 July 2026. The awarded value is £87,313, with a contract period from 1 August 2026 to 31 July 2027. The tender’s estimated value was £65,000, including available extension options, with a minimum estimated value of £46,025. The tender closed for submissions at noon on 19 July 2026. The procurement used a tender process, and the published method detail is recorded as not applicable. Devon County Council selected one supplier. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, although the appointed supplier is a large organisation.

This award demonstrates a defined requirement within Devon County Council for a secure system supporting young people affected by drug and alcohol misuse. Suppliers preparing for a future requirement from this buyer would need a proven case management platform covering referrals, assessments, treatment planning, appointments, recovery outcomes and statutory reporting. Credibility would depend on handling sensitive information securely, supporting controlled access and reliable operational use by service teams, and producing accurate information for reporting obligations. Experience in public-sector health, social care, youth support or substance-misuse services would help demonstrate understanding of the workflows and safeguarding context. Smaller businesses and voluntary, community or social enterprises were considered suitable for the requirement, supporting partnership or specialist delivery models.

## Notice

The local authority is required to support young people through a secure case management system for those receiving support for drug and alcohol misuse. It helps services manage referrals, assessments, treatment plans, appointments, recovery outcomes, and statutory reporting requirements. The awarded value is including extensions if the authority decides to utilise available options

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/49dfd355-82bb-447a-a9c4-2694c75a89ba |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2026 |
| Contract period | 1 Aug 2026 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,000 |
| Lots value | Not specified |
| Awards value | £87,313 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Devon County Council |
| Locality | EXETER |
| Postcode area | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Cyber Media Solutions Ltd. |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Sep 2026 at 11:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/49dfd355-82bb-447a-a9c4-2694c75a89ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/49dfd355-82bb-447a-a9c4-2694c75a89ba
  2nd September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.devon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc.json.